Jira Software Server + Serviceaide

Jira Software Server + Serviceaide integrations

Create JIRA issues from new Serviceaide tickets

Do you need to send JIRA issues to your Engineering team from Serviceaide Intelligent Service Management tickets? Enable better communication between your support and engineering teams with this Serviceaide Intelligent Service Management to JIRA integration. Now, whenever a new ticket is created in Serviceaide, Zapier automatically creates a new issue in JIRA.

When this happens...
New TicketTriggers when a new ticket is created.
TriggerPolling
automatically do this!
Create IssueCreate a new issue, select your own project and issue type.
ActionWrite

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More things you can do with Serviceaide and Jira Software Server

Discover other triggers and actions you can use with Serviceaide and Jira Software Server

New Ticket
Triggers when a new ticket is created.
Trigger
Polling
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Update to Ticket Status or Action
Triggers when any action or update occurs on an existing ticket.
Trigger
Polling
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- Requestor Name
  Required
- Description
  Required
- Requested For Name
- Details
- Source
- Impact
- Urgency
- Categorization
Action
Write
- Requestor Name
  Required
- Description
  Required
- Requested For Name
- Details
- Source
- Impact
- Urgency
- Categorization
Action
Write
- Requestor Name
  Required
- Description
  Required
- Requested For Name
- Details
- Source
- Impact
- Urgency
- Categorization
Action
Write

- Ticket Identifier (X00-XX)
  Required
- Description of comments
  Required
- Worklog Type
  Required
- Client Viewable
  Required
- Time spent in minutes
Action
Write
- Project
  Required
Trigger
Polling
Try It

New Issue Type
Triggers when you add a new issue type.
Trigger
Polling
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New Project
Triggers when a project is added.
Trigger
Polling
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- Issue
  Required
- User
  Required
Action
Write
- Format_info
- Project
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Keyword
  Required
Action
Search

New User
Triggers when a new user is created.
Trigger
Polling
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New Worklog
Triggers when a new worklog is added to a ticket.
Trigger
Polling
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- Organization Name
  Required
- Organization Type
- Web URL
- Address
- City
- State
- State Code
- Country
- Country Code
- Phone
- Support Email
- Support Phone
Action
Write
- Requestor Name
  Required
- Description
  Required
- Requested For Name
- Details
- Source
- Impact
- Urgency
- Categorization
Action
Write
- Email Address
  Required
- First Name
  Required
- Last Name
  Required
- Middle Name
- Employee ID
- Job Title
- Phone Number
- VIP User
Action
Write
- Requester Name
  Required
- Ticket Description
- Ticket Detail
- Ticket Status
Action
Search
- Jql
  Required
Trigger
Polling
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New Priority
Triggers when you add a new priority.
Trigger
Polling
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- Project
  Required
Trigger
Polling
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- Issue ID or Key
  Required
- File
  Required
Action
Write
- Issue Key
  Required
Action
Write
- Key
- Summary
Action
Search

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

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Project Management

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About Serviceaide

ServiceAide Cloud Service Management is an online, Cloud based IT Service Management system.

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Related categories

Customer Support

Related Zap Templates

Create Serviceaide Problem tickets from new JIRA Issues

Related Zap Templates

Create Serviceaide Problem tickets from new JIRA Issues