Jira Service Management + ManageEngine ServiceDesk Plus Cloud
Initiate ServiceDesk Plus Cloud changes with new Jira Service Management requests
Automate your ServiceDesk Plus Cloud change creation with this Zap. Once it's active, each new request in Jira Service Management will automatically initiate a ServiceDesk Plus Cloud change.
Automate your ServiceDesk Plus Cloud change creation with this Zap. Once it's active, each new request in Jira Service Management will automatically initiate a ServiceDesk Plus Cloud change.
- When this happens...New Request
Triggers when a request is created.
- automatically do this!Create Change
Creates a new change.
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SiteRequired
ProjectRequired
Try ItSiteRequired
ProjectRequired
Request TypeRequired
Service Desk InstanceRequired
Name
Product
State
Vendor
Site
Purchase Cost
Asset Tag
Location
Try ItService Desk InstanceRequired
Subject
Requester
Status
Technician (email address)
Site
Group
Priority
Urgency
Impact
Mode
Category
Sub Category
Item
Asset
Try It
SiteRequired
ProjectRequired
Try ItApi Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
Service Desk InstanceRequired
Title
Requester
Site
Group
Change Owner (email address)
Change Type
Priority
Urgency
Impact
Change Risk
Reasons of Change
Category
Sub Category
Item
Asset
Try ItService Desk InstanceRequired
Trigger ModuleRequired
Execute OnRequired
Trigger Conditions
Try It
About Jira Service Management
Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
Related categories
About ManageEngine ServiceDesk Plus Cloud
ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.