Jira Service Management + ManageEngine ServiceDesk Plus Cloud

Update ServiceDesk Plus Cloud requests with new updates to Jira Service Management requests

This integration allows you to automatically pull updates from Jira Service Management to requests in ServiceDesk Plus Cloud. Keep your request details up to date effortlessly across platforms.

This integration allows you to automatically pull updates from Jira Service Management to requests in ServiceDesk Plus Cloud. Keep your request details up to date effortlessly across platforms.

  1. When this happens...
    Jira Service ManagementJira Service Management
    Updated Request

    Triggers when a request is updated.

    TriggerScheduled
  2. automatically do this!
    ManageEngine ServiceDesk Plus CloudManageEngine ServiceDesk Plus Cloud
    Update Request

    Updates an existing request.

    ActionWrite
Start free with email
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
    • SiteRequired

    • ProjectRequired

    Trigger
    Scheduled
    Try It
    • SiteRequired

    • ProjectRequired

    • Request TypeRequired

    Action
    Write
    • Service Desk InstanceRequired

    • Name

    • Product

    • State

    • Vendor

    • Site

    • Purchase Cost

    • Asset Tag

    • Location

    Trigger
    Scheduled
    Try It
    • Service Desk InstanceRequired

    • Subject

    • Requester

    • Status

    • Technician (email address)

    • Site

    • Group

    • Priority

    • Urgency

    • Impact

    • Mode

    • Category

    • Sub Category

    • Item

    • Asset

    Trigger
    Scheduled
    Try It
jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support
manageengine-servicedesk-cloud logo
manageengine-servicedesk-cloud logo

About ManageEngine ServiceDesk Plus Cloud

ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.
Learn more

Related categories

  • Productivity