Jira Service Management + ManageEngine ServiceDesk Plus Cloud
Update ServiceDesk Plus Cloud requests with new updates to Jira Service Management requests
This integration allows you to automatically pull updates from Jira Service Management to requests in ServiceDesk Plus Cloud. Keep your request details up to date effortlessly across platforms.
This integration allows you to automatically pull updates from Jira Service Management to requests in ServiceDesk Plus Cloud. Keep your request details up to date effortlessly across platforms.
- When this happens...Updated Request
Triggers when a request is updated.
- automatically do this!Update Request
Updates an existing request.
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SiteRequired
ProjectRequired
Try ItSiteRequired
ProjectRequired
Request TypeRequired
Service Desk InstanceRequired
Name
Product
State
Vendor
Site
Purchase Cost
Asset Tag
Location
Try ItService Desk InstanceRequired
Subject
Requester
Status
Technician (email address)
Site
Group
Priority
Urgency
Impact
Mode
Category
Sub Category
Item
Asset
Try It
SiteRequired
ProjectRequired
Try ItApi Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
Service Desk InstanceRequired
Title
Requester
Site
Group
Change Owner (email address)
Change Type
Priority
Urgency
Impact
Change Risk
Reasons of Change
Category
Sub Category
Item
Asset
Try ItService Desk InstanceRequired
Trigger ModuleRequired
Execute OnRequired
Trigger Conditions
Try It
About Jira Service Management
Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
Related categories
About ManageEngine ServiceDesk Plus Cloud
ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.