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Intercom + Shopper Approved + Formatter by Zapier

Add notes to Intercom users for new Shopper Approved product reviews

When emailing with a client, it’s helpful to know what feedback they had about their order so you can respond accordingly. This Zap allows you to add a note in Intercom every time a user leaves a new product review in Shopper Approved.

When emailing with a client, it’s helpful to know what feedback they had about their order so you can respond accordingly. This Zap allows you to add a note in Intercom every time a user leaves a new product review in Shopper Approved.

  1. When this happens...
    Shopper ApprovedShopper Approved
    Received Product Review

    Triggers when a new Product Review is received.

    TriggerScheduled
  2. automatically do this...
    IntercomIntercom
    Create/Update User

    Update a user within Intercom given their e-mail address.

    ActionWrite
  3. then do this...
    Formatter by ZapierFormatter by Zapier
    Date / Time

    Work with dates and times to change formatting or add/subtract time (with line-item support).

    ActionWrite
  4. then do this!
    IntercomIntercom
    Add Note

    Add a note to a user.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Shopper Approved triggers, actions, and search

    Received Review With Media

    Triggers when a new video review or a review containing a photo is received.

    Trigger
    Scheduled
    Try It
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
    • Which Tag?

    Trigger
    Instant
    Try It
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn moreHelp

Related categories

  • Customer Support

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shopper-approved logo
shopper-approved logo

About Shopper Approved

Shopper Approved collects, manages, and displays ratings and reviews across the web to help improve and expand your brand's reputation and credibility.

Related categories

formatter logo
formatter logo

About Formatter by Zapier

Data isn't always in the format you need. Perhaps a date is in International format, but your app needs it in American format. Or maybe you need to Title Case a subject, truncate text for a Tweet, or turn Markdown text into HTML for your blog. Zapier's Formatter tool can help.

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