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Help Scout + Parseur

Open new Help Scout conversations from emails processed by Parseur

Your support center metrics might be off if you're not including conversations that arrive from other email sources. With Parseur you can extract information from multiple email channels all in a few clicks. Then use this Zapier integration to open a new conversation in Help Scout and and get to work!

Your support center metrics might be off if you're not including conversations that arrive from other email sources. With Parseur you can extract information from multiple email channels all in a few clicks. Then use this Zapier integration to open a new conversation in Help Scout and and get to work!

  1. When this happens...
    ParseurParseur
    New Document Processed

    Triggers when a new document is successfully parsed. Tables, if present, are flattened.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • MailboxRequired

    Trigger
    Instant
    Try It
    • MailboxRequired

    Trigger
    Instant
    Try It
  • Parseur triggers, actions, and search

    New Mailbox

    Triggers when a new mailbox is created.

    Trigger
    Scheduled
    Try It
    • MailboxRequired

    • FileRequired

    • File name and extension

    Action
    Write
    • MailboxRequired

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Table fieldRequired

    Trigger
    Instant
    Try It
    • MailboxRequired

    • NameRequired

    • From

    • Content

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn moreHelp

Related categories

  • Customer Support

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parseur logo
parseur logo

About Parseur

Send documents such as emails, PDFs and spreadsheets to your custom Parseur mailbox and extract any data.

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