Gmail + Jira Service Management

Create new Jira Service Management requests for new Gmail emails that match a search

If you have a dedicated email address set up to report tech issues, manually checking it and creating requests in Jira Service Management can be a pain. With this Zap, you can automatically create requests from new emails that match a specific search rule, eliminating the need to copy data over manually.

If you have a dedicated email address set up to report tech issues, manually checking it and creating requests in Jira Service Management can be a pain. With this Zap, you can automatically create requests from new emails that match a specific search rule, eliminating the need to copy data over manually.

  1. When this happens...
    GmailGmail
    New Email Matching Search

    Triggers when you receive a new email that matches a search string you provide.

    TriggerScheduled
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
Start free with email
Start free with email
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Supported triggers and actions

What does this mean?
    • Label or mailbox

    • Search keywords

    Trigger
    Scheduled
    Try It
    • Label or mailboxRequired

    Trigger
    Scheduled
    Try It
    • Search keywordsRequired

    Trigger
    Scheduled
    Try It
    • Label/Mailbox

    Trigger
    Scheduled
    Try It
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gmail logo

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.
Learn moreHelp

Related categories

  • Email
  • Google

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jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
Help

Related categories

  • Customer Support