Gmail + Helpy Pro

Gmail + Helpy Pro integrations

Create Helpy tickets from new emails received in Gmail

This Zap automatically creates a new ticket in Helpy from the details included in each new email messages received in your Gmail account. Set up a dedicated Gmail address to create a simple, hands-free ticketing system with no more manual updates!

When this happens...
New EmailTriggers when a new email appears in the specified mailbox.
TriggerPolling
automatically do this!
Create TicketCreates a New Ticket.
ActionWrite

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More things you can do with Gmail and Helpy Pro

Discover other triggers and actions you can use with Gmail and Helpy Pro

- Label or mailbox
- Search keywords
Trigger
Polling
Try It
- Label or mailbox
  Required
Trigger
Polling
Try It
- Label or mailbox
Trigger
Polling
Try It
New Starred Email
Triggers when you receive a new email and star it within two days.
Trigger
Polling
Try It
- Label
  Required
- Message
  Required
Action
Write

- Message
  Required
Action
Write
- Trigger_instructions
- Thread
  Required
- To
- Cc
- Bcc
- From
- From_name
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write

- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
  Required
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Send message to Google Contacts Group/Label
Action
Write
- Thread
  Required
- Label(s) to remove
  Required
Action
Write
- Message ID
  Required
- Attachment Filename
  Required
- Attachment Size
Action
Search
- Search String
  Required
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
  Required
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Send message to Google Contacts Group/Label
Action
Search or write
Customer Replies to a Ticket
Triggers when a customer replies to a ticket.
Trigger
Instant
Try It
New User Created
Triggers when a new user is created.
Trigger
Polling
Try It
- Tag
  Required
Trigger
Instant
Try It
- Ticket Subject
  Required
- TIcket Body
  Required
- Email Address
  Required
- Full Name
  Required
- Team Group
- Tags
- Channel
- CC
- BCC
Action
Write
- TIcket ID
  Required
- Tag
  Required
Action
Write
- TIcket Number ID
- Email Address
- Subject
Action
Search
- Email Address
- ID
- Full Name
- Name
  Required
- Email Address
  Required
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Search or write

New Label
Triggers when you add a new label.
Trigger
Polling
Try It
- Label or mailbox
  Required
Trigger
Polling
Try It
- Search keywords
  Required
Trigger
Polling
Try It
- Label/Mailbox
Trigger
Polling
Try It
- Message
  Required
Action
Write
- To
- Cc
- Bcc
- Subject
  Required
- From
- From_name
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Recipient_instructions
Action
Write
- Name of label
  Required
Action
Write
- Message
  Required
- Label(s) to remove
  Required
Action
Write
- Trigger_instructions
- Thread
  Required
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write
- Search String
  Required
Action
Search
Agent Replies to Ticket
Triggers when an agent replies to a ticket.
Trigger
Instant
Try It
New Ticket Created
Triggers when a new ticket is created.
Trigger
Instant
Try It
Ticket Assigned to an Agent
Triggers when a ticket has been assigned to any agent.
Trigger
Instant
Try It
- Reply Body
  Required
- Ticket ID
  Required
- User ID
  Required
- Reply Type
  Required
Action
Write
- Name
  Required
- Email Address
  Required
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Write
- User ID
  Required
- Name
- Email Address
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Write
- Email Address
- ID
- Full Name
Action
Search

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

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About Helpy Pro

Helpy Pro is the customer support platform engineered for companies that are serious about customer data security and control.

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