Connect Facebook Messenger and Katana to unlock the power of automation

No credit card required
Free forever for core features
14-day trial for premium features and apps

Choose a Trigger

Choose an Action

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Facebook Messenger with Katana - no code necessary. See how you can get setup in minutes.

100%

Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Message Sent to Page" from Facebook Messenger.

Add your action

An action happens after the trigger—such as "Create Customer" in Katana.

You’re connected!

Zapier seamlessly connects Facebook Messenger and Katana, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Page
  Required
Trigger
Instant
Try It
- Name
  Required
- E-mail address
- Phone number
- Comment
Action
Write
- Search By
  Required
- Search Term
  Required
Action
Search

- Response_msg
- Page
  Required
- Recipient_id
  Required
- Text
  Required
Action
Write
- Customer ID
  Required
- Customer Reference
- Order Number
  Required
- Location
- Created Date
  Required
- Delivery Date
- Variant Sku
  Required
- Quantity
  Required
- Price Per Unit
  Required
- Tax Rate Id
  Required
- Additional Info
Action
Write
- Search By
  Required
- Search Term
  Required
- Name
  Required
- E-mail address
- Phone number
- Comment
Action
Search or write

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Most Implementable - Winter 2024

G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Facebook Messenger and Katana to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Facebook Messenger on the Zapier blog

Make work flow with AI

Level up your Facebook Messenger to Katana integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about Facebook Messenger + Katana integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Facebook Messenger and Katana

How do I connect Facebook Messenger to Katana?

You can connect Facebook Messenger to Katana by using our integration platform. Simply navigate to the integrations section, select Facebook Messenger and Katana, and follow the prompts to link your accounts.

What triggers are available when integrating Facebook Messenger with Katana?

When you integrate Facebook Messenger with Katana, you can use triggers like 'New Message Received' or 'New Message Sent'. These triggers allow you to automate a response or activate certain actions within Katana.

Can I automate actions in Katana based on Facebook Messenger interactions?

Yes, you can set up automations in Katana that execute when specific interactions occur on Facebook Messenger. For instance, receiving a new message from a customer could trigger an update in your inventory system within Katana.

What are some common actions that can be automated between Facebook Messenger and Katana?

Common actions include sending automated replies via Messenger, updating inventory records in Katana after receiving an order through a message, and creating tasks based on specific keywords received in a conversation.

Is it possible to customize the responses sent from Facebook Messenger when integrated with Katana?

Absolutely. Our platform allows customization of the automated responses sent via Facebook Messenger. You can define rules and personalize messages based on user queries or data from your CRM.

How secure is the integration between Facebook Messenger and Katana?

We take security seriously. The integration between Facebook Messenger and Katana uses secure APIs and encryption to ensure that all data transferred between platforms is protected according to industry standards.

Do I need any technical skills to set up the integration between Facebook Messenger and Katana?

No technical skills are required! Our intuitive interface guides you through each step of the setup process. You simply choose your desired triggers and actions, and we handle the rest.

About Facebook Messenger

Facebook Messenger is a messaging app and platform. Users can send messages and exchange photos, videos, stickers, audio, and other files. This app on Zapier works for conversations that are sent to and from Facebook pages and does not yet support direct messages to a user.

HelpHelp

Related categories

Facebook Social Media Marketing

About Katana

Katana gives thousands of manufacturers a live look at their business. Manage all the moving parts of your business and unite the apps and services you use in one visual platform.