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Eventbrite + Zendesk

Update Zendesk tickets for new Eventbrite orders

Effortlessly manage your Eventbrite orders and Zendesk tickets with this seamless workflow. When a new order is placed in Eventbrite, this automation will update the corresponding ticket in Zendesk, ensuring your records are always up-to-date and accurate. Save valuable time and focus on delivering exceptional customer experiences instead of manual data entry.

Effortlessly manage your Eventbrite orders and Zendesk tickets with this seamless workflow. When a new order is placed in Eventbrite, this automation will update the corresponding ticket in Zendesk, ensuring your records are always up-to-date and accurate. Save valuable time and focus on delivering exceptional customer experiences instead of manual data entry.

  1. When this happens...
    EventbriteEventbrite
    New Order

    Triggers when a new order is placed for tickets to an event. This contains only the top level financial and transactional information.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Update Ticket

    Update an existing ticket status or add comments.

    ActionWrite
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Supported triggers and actions

    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • Event Status

    • Event

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • Event

    • Filter by status

    Trigger
    Instant
    Try It
    • Event IDRequired

    • Ticket Class Copy

    Action
    Write
    • OrganizationRequired

    • Event Status

    • Event

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • Event Status

    • Event

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • NameRequired

    • Summary

    • Event StartRequired

    • Event EndRequired

    • Venue

    • CurrencyRequired

    • Listed

    Action
    Write
    • Event IDRequired

    • Ticket Class NameRequired

    • Ticket Class Description

    • Which type of ticket is this?Required

    • Minimum Quantity

    • Maximum Quantity

    • Delivery methods

    • Quantity sold

    • Sales start

    • Sales end

    • Hidden

    • Include fee in cost?

    • Split Fee?

    • Hide Description

    • Hide Sale Dates

    • Auto Hide

    • Order Confirmation Message

    • Create PDF Ticket?

    Action
    Write
eventbrite logo
eventbrite logo

About Eventbrite

Eventbrite is an event management tool that makes it simple to create, manage, promote, and sell out your event.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories