Drift + UserSketch

Drift + UserSketch integrations

Log new Drift conversations as chat events in UserSketch

Need a seamless way to log Drift conversations in UserSketch? With this integration, every new Drift conversation will automatically be used to create a corresponding chat event in UserSketch.

When this happens...
Conversation PushedTriggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
TriggerInstant
automatically do this!
Create EventCreates a user event
ActionWrite

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More things you can do with Drift and UserSketch

Discover other triggers and actions you can use with Drift and UserSketch

Conversation Manual Push
Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
Trigger
Instant
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New Lead
Triggers when an email address is collected from a lead.
Trigger
Instant
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New Message
Triggers each time a new message in a conversation is received.
Trigger
Instant
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User Reached Goal
Triggers when a User has hit a goal within a playbook.
Trigger
Instant
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- External Id
  Required
- Email
- Attributes
- Owner Email
- Tags
Action
Write

- Email
- Attributes
- Owner Email
- Tags
- End User Id
  Required
Action
Write
- End User Id
  Required
Action
Search

- User unique email address (required)
  Required
- First name (optional)
- Last name (optional)
- Title (optional)
- Phone number (optional)
- Organization (optional)
- Website (optional)
- Subscription type (optional)
- Notes (optional)
- Address (optional)
- City (optional)
- State (optional)
- Zip (optional)
- Country (optional)
- Billing address (optional)
- Billing city (optional)
- Billing state (optional)
- Billing zip (optional)
- billingCountry
Action
Write

Conversation Pushed
Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
Trigger
Instant
Try It
New Conversation
Triggers when a conversation is started.
Trigger
Instant
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New Contact
Triggers when a new contact is created through drift.identify. Unless specified by the Drift team, use the "new lead" trigger.
Trigger
Instant
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- Lead Stage
  Required
Trigger
Instant
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- External Id
  Required
- Event Name
  Required
- Attributes
Action
Write
- User Id
  Required
Action
Search
- The user's email (required)
  Required
- Event type (required)
  Required
- Message (required for "email" and "note" event types)
- Payment event (required for "payment information" event type)
- Amount (optional)
- Currency unit (optional)
- Event from (optional)
- Link URL (optional)
- Date (optional)
- First name (optional)
- Last name (optional)
- Phone number (optional)
- Billing address (optional)
- Billing city (optional)
- Billing state (optional)
- Billing zip (optional)
- Billing country (optional)
- Subject
Action
Write

About Drift

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

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About UserSketch

Automatically track leads on their journey to loyal customers in one simple place, streamlining your SaaS CRM.

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Related categories

CRM (Customer Relationship Management)