Drift + EvaluAgent
Drift + EvaluAgent
Import newly-closed conversations from Drift to EvaluAgent
Import your closed conversations that have happened in Drift straight in to EvaluAgent automatically, ready for evaluation. Once your imported contact is within EvaluAgent, you can use our work queues feature to auto-assign to an evaluator or manually assign it and then begin the quality checking process.
- When this happens...Conversation PushedTriggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
- automatically do this!Import a ContactImports a contact record into EvaluAgent.
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More things you can do with Drift and EvaluAgent
Discover other triggers and actions you can use with Drift and EvaluAgent
- Conversation Manual Push
Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
Try ItTriggerInstant - New Lead
Triggers when an email address is collected from a lead.
Try ItTriggerInstant - New Message
Triggers each time a new message in a conversation is received.
Try ItTriggerInstant - User Reached Goal
Triggers when a User has hit a goal within a playbook.
Try ItTriggerInstant
- Conversation Pushed
Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
Try ItTriggerInstant - New Conversation
Triggers when a conversation is started.
Try ItTriggerInstant - New Contact
Triggers when a new contact is created through drift.identify. Unless specified by the Drift team, use the "new lead" trigger.
Try ItTriggerInstant - Lead StageRequired
Try ItTriggerInstant
