c2a + LiveAgent
Add new customers in LiveAgent as leads in c2a
When a new customer appears within LiveAgent, this Zap automatically saves their details as a lead in c2a. Plan subsequent actions within the c2a workflow while your lead details stay up to date without any added clicks or keystrokes.
When a new customer appears within LiveAgent, this Zap automatically saves their details as a lead in c2a. Plan subsequent actions within the c2a workflow while your lead details stay up to date without any added clicks or keystrokes.
- When this happens...New Customer
Triggers when a new customer is added to system.
- automatically do this!Create Lead
Creates new Lead
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New Customer (Experimental)
Triggers when a new customer is added to system. (uses API v3).
Try ItEmail AddressRequired
Name of GroupRequired
EmailRequired
Name
Gender
Role
Synchronized Call
Triggers when a call was synchronized.
Try It
New Customer
Triggers when a new customer is added to system.
Try ItDepartmentRequired
Email AddressRequired
SubjectRequired
Recipient EmailRequired
MessageRequired
Recipient Name
CC Email Address
Conversation Status
Mail Messsage ID
Do Not Send Mails
Is Html Message
Email AddressRequired
Group NameRequired
Unanswered Call
Triggers when a unanswered Call is occurs.
Try It
About c2a
The c2a system was created for Contact Center offices to support, automate calls and other communication channels.
Related categories
Similar apps
Zapier Interfaces
App Builder, CRM (Customer Relationship Management), Forms & Surveys, ZapierAbout LiveAgent
LiveAgent is the only customer support app you will ever need. Helpdesk, Ticketing, Automation, Live Chat, Call Center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like MailChimp, Highrise, AWeber, Google Analytics and 50+ more
