Azure DevOps + OneDesk

Azure DevOps + OneDesk integrations

Create work items in Visual Studio from new OneDesk items

Coordinating teams across different platforms can make it difficult to keep up with progress and action items. Set up this integration, and Zapier can help with that. Once it's active, whenever a new item is created in your OneDesk account we'll also create a new work item in Visual Studio Online so folks can find the information they need on either platform.

When this happens...
New Task/TicketTriggers when a new task/ticket is created.
TriggerPolling
automatically do this!
Create Work ItemCreate a new work item.
ActionWrite

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More things you can do with OneDesk and Azure DevOps

Discover other triggers and actions you can use with OneDesk and Azure DevOps

- Item Type
  Required
- Updates On
  Required
- Ignore My Own Changes
Trigger
Polling
Try It
- Updates On
  Required
- Ignore My Own Changes
Trigger
Polling
Try It
- Item Type
  Required
Trigger
Polling
Try It
- Updates On
  Required
Trigger
Polling
Try It
- Item
  Required
- Post Type
  Required
- Comment
  Required
Action
Write

- Customer's email
  Required
- Customer's first name
  Required
- Customer's last name
  Required
- Customer Type
- Customer Organization
  Required
Action
Write
- User
  Required
- Item
  Required
- Work
  Required
- Percent completed
  Required
- Billable
- Comment
- lifecycleStatus
- Start date & time
  Required
- Finish date & time
  Required
Action
Write

- Item
  Required
- Lifecycle Status
- Name
- Custom Field(s)
- Priority
- Description
- Percent Completed
- Agile Points
- Item type
Action
Write
- Field to search by
  Required
- Search critera
  Required
Action
Search
- Project
  Required
- Path
  Required
Trigger
Instant
Try It
- Project
  Required
- Area Path
- Work Item Type
- Contains String
  Required
Trigger
Instant
Try It
- Project
  Required
- Area Path
- Work Item Type
- Changed Field
Trigger
Instant
Try It
- Project
  Required
- Type
  Required
- Title
  Required
- Area
- Iteration
- Assigned To
- Description
Action
Write
- Project
  Required
- Work Item Number
  Required
- Link
  Required
- Comment
Action
Write
- Project
  Required
- Team
  Required
- Would you like to setup the query here or use an existing query?
  Required
Action
Search

- Comment Posted On
  Required
- Public or Internal message
  Required
Trigger
Polling
Try It
New Portfolio
Triggers when a new portfolio is created.
Trigger
Polling
Try It
- Billable
Trigger
Polling
Try It
New Project
Triggers when a new project is created.
Trigger
Polling
Try It
- Type
  Required
- Name
  Required
- Description
- Portfolio(s)
Action
Write
- Name
  Required
- Item type
  Required
- Project
  Required
- Description
- Requester Emails
- Requester ID
- Priority
Action
Write
- User Type
  Required
- Team/Account
- First Name
- Last Name
- Email
  Required
- Administrator
Action
Write
- Container Types
  Required
- Search By
  Required
- Search critera
  Required
Action
Search
- Build Definition
  Required
- Build Status
- Project
  Required
Trigger
Instant
Try It
- Project
  Required
- Repository
- Branch
Trigger
Instant
Try It
- Project
  Required
- Area Path
- Work Item Type
Trigger
Instant
Try It
- Project
  Required
- Build Definition
  Required
Action
Write
- Project
  Required
- Work Item Type
  Required
- Work Item
  Required
- Do you want to supress notifications for this update?
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Project
  Required
- Team
  Required
- Would you like to setup the query here or use an existing query?
  Required
- Project
  Required
- Type
  Required
- Title
  Required
- Area
- Iteration
- Assigned To
- Description
Action
Search or write

About Azure DevOps

Azure DevOps is where teams manage, develop, and deliver software in the cloud. Azure DevOps provides free, private Git project hosting for up to 5 users, project and test management tools, build and CI, and team collaboration. Connect using the development tools of your choice, including Visual Studio, Eclipse, Xcode, and more.

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Related categories

Developer Tools

Microsoft

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GitHub

Developer Tools

Jira Software Server

Project Management

About OneDesk

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

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Related categories

Project Management

Related Zap Templates

Create items in OneDesk from new work items in Visual Studio

Related Zap Templates

Create items in OneDesk from new work items in Visual Studio