AskNicely + Vitally

Create an NPS response in Vitally from new responses in AskNicely

When a user responds to an AskNicely NPS survey, create an NPS response in Vitally. Vitally will automatically calculate your account-level NPS score based on user responses and track it over time. You can then use Vitally to automate account-level workflows for your team based on NPS score.

When this happens...
New Response
Triggers when a customer responds with a score or comment.
TriggerInstant
automatically do this...
Find a User
Finds a user by id (vitally or external), name, or email
ActionSearch
then do this!
Create NPS Response
Create an NPS response
ActionWrite

Start free with email

Start free with Google

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

Supported triggers and actions

What does this mean?

New Response
Triggers when a customer responds with a score or comment.
Trigger
Instant
Try It
- EmailRequired
- Name
- Delay Minutes
- Segment
Action
Write
List Project Templates
Lists all Project Templates
Trigger
Scheduled
Try It
List Custom Objects
Lists all Custom Objects
Trigger
Scheduled
Try It
- Custom ObjectRequired
Trigger
Instant
Try It

- Indicator
Trigger
Instant
Try It
NPS Response Created
Triggers when a new NPS Response is created in Vitally
Trigger
Instant
Try It

List Project Templates
Lists all Project Templates
Trigger
Scheduled
Try It
List Projects
Lists all Projects
Trigger
Scheduled
Try It
Project Status Changed
Triggers when a Project's status changes in Vitally
Trigger
Instant
Try It
- Segment
Trigger
Instant
Try It
Task Completed
Triggers when a Task is marked complete in Vitally
Trigger
Instant
Try It
- TypeRequired
- UserRequired
- Teammate
- Message TextRequired
- Subject
- Timestamp
- ID
- URL
- Conversation ID
- Conversation URL
Action
Write
- UserRequired
- Reponse TimestampRequired
- Score
- Feedback
- Response ID
Action
Write
- CustomerRequired
- SegmentRequired
Action
Write
- CreatorRequired
- EventRequired
- Message ID
- Properties
Action
Write
- Custom ObjectRequired
- Custom Object InstanceRequired
Action
Write
- ProjectRequired
- StatusRequired
Action
Write
- Search FieldRequired
- Search ValueRequired
Action
Search
- NameRequired
Action
Search
- Search FieldRequired
- Search ValueRequired
Action
Search
- Search FieldRequired
- Search ValueRequired
Action
Search
- Custom ObjectRequired
- Search FieldRequired
- Customer
- Organization
- NameRequired
- Owner (Teammate)
- Created By (Teammate)
- External ID
Action
Search or write
- Search FieldRequired
- Customer
- Organization
- NameRequired
- Assigned Teammate
- Category
- Description
- Due Date
- Tags
- Traits
Action
Search or write

- EmailRequired
- Name
- Segment
Action
Write
Customer Created
Triggers when a new Customer is created in Vitally
Trigger
Instant
Try It
- Custom ObjectRequired
Trigger
Scheduled
Try It
- Custom ObjectRequired
Trigger
Instant
Try It
- Playbook
Trigger
Instant
Try It
Note Created
Triggers when a new Note is created in Vitally
Trigger
Instant
Try It
Organization Created
Triggers when a new Organization is created in Vitally
Trigger
Instant
Try It
Project Created
Triggers when a new Project is created in Vitally
Trigger
Instant
Try It
List Project Statuses
Lists all Project Statuses
Trigger
Scheduled
Try It
- Segment
Trigger
Instant
Try It
Task Created
Triggers when a new Task is created in Vitally
Trigger
Instant
Try It
- Custom ObjectRequired
- Customer
- Organization
- NameRequired
- Owner (Teammate)
- Created By (Teammate)
- External ID
Action
Write
- Customer
- Organization
- Teammate
- Category
- Subject
- TextRequired
- Date
- Tags
- Traits
Action
Write
- Template TypeRequired
Action
Write
- Customer
- Organization
- NameRequired
- Assigned Teammate
- Category
- Description
- Due Date
- Tags
- Traits
Action
Write
- CustomerRequired
- Traits
Action
Write
- OrganizationRequired
- Traits
Action
Write
- UserRequired
- Traits
Action
Write
- Custom ObjectRequired
- Search FieldRequired
Action
Search
- Search FieldRequired
Action
Search
- Search FieldRequired
Action
Search
- EmailRequired
Action
Search
- Search FieldRequired
- Customer
- Organization
- Teammate
- Category
- Subject
- TextRequired
- Date
- Tags
- Traits
Action
Search or write

About AskNicely

AskNicely is a simple way to measure and improve customer happiness using the Net Promoter Score® (NPS) framework.

Help

Related categories

Forms & Surveys

Similar apps

Delighted

Forms & Surveys

Wootric by InMoment

Forms & Surveys

Nicereply

Forms & Surveys

About Vitally

Vitally is a customer success platform for high-growth B2B SaaS teams.

Learn more Help

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

PRODUCTS

CAPABILITIES

By team

AskNicely + Vitally

Create an NPS response in Vitally from new responses in AskNicely

New Response

Add Survey Participant

Name

Delay Minutes

Segment

List Project Templates

List Custom Objects

Custom Object Instance Updated

Custom ObjectRequired

Indicator Instance No Longer Active

Indicator

NPS Response Created

List Project Templates

List Projects

Project Status Changed

Customer Exited Segment

Segment

Task Completed

Create Message

TypeRequired

UserRequired

Teammate

Message TextRequired

Subject

Timestamp

ID

URL

Conversation ID

Conversation URL

Create NPS Response

UserRequired

Reponse TimestampRequired

Score

Feedback

Response ID

Add Customer to Segment

CustomerRequired

SegmentRequired

Create Track

CreatorRequired

EventRequired

Message ID

Properties

Update a Custom Object Instance Traits

Custom ObjectRequired

Custom Object InstanceRequired

Update Project Status

ProjectRequired

StatusRequired

Find a Customer

Search FieldRequired

Search ValueRequired

Find an Event

NameRequired

Find a Organization

Search FieldRequired

Search ValueRequired

Find a User

Search FieldRequired

Search ValueRequired

Find or Create Custom Object Instance

Custom ObjectRequired

Search FieldRequired

Customer

Organization

NameRequired

Owner (Teammate)

Created By (Teammate)

External ID

Find or Create Task

Search FieldRequired

Customer

Organization

NameRequired

Assigned Teammate