AskNicely + PayKickstart
Send AskNicely NPS surveys following new orders in PayKickstart
By surveying customers after they place an order, you can get an accurate gauge of how satisfied your customer base is and therefore how likely they are to give you repeat business and recommend your business to their friends. Following an order is the optimum time to trigger a survey because the customer is most likely to respond when they have recently engaged with your brand. An NPS survey gives a simple, fast way for the customer to give feedback, further increasing the likelihood that they'll respond.
By surveying customers after they place an order, you can get an accurate gauge of how satisfied your customer base is and therefore how likely they are to give you repeat business and recommend your business to their friends. Following an order is the optimum time to trigger a survey because the customer is most likely to respond when they have recently engaged with your brand. An NPS survey gives a simple, fast way for the customer to give feedback, further increasing the likelihood that they'll respond.
- When this happens...New Order
Triggers when a new order is made.
- automatically do this!Add Survey Participant
Add a new survey participant.
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