Connect Amazon Alexa and Salesforce to power AI-driven automation

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Choose a Trigger

Choose an Action

Launch your first automated workflow

Start with a template that brings Amazon Alexa and Salesforce together. Build enterprise-grade automation in minutes.

Our most popular template

Add Salesforce contacts to campaign when Amazon Alexa trigger phrases are spoken
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Amazon Alexa + Salesforce
Create Salesforce records when new Amazon Alexa trigger phrases are spoken
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Amazon Alexa + Salesforce
Update Salesforce records when new Amazon Alexa trigger phrases are spoken
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Amazon Alexa + Salesforce
Create new Salesforce records when specific phrases are spoken on Amazon Alexa
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Amazon Alexa + Salesforce

Add Salesforce contacts to campaign when Amazon Alexa trigger phrases are spoken

Details

Try it

Amazon Alexa + Salesforce

Create Salesforce records when new Amazon Alexa trigger phrases are spoken

Details

Try it

Amazon Alexa + Salesforce

Update Salesforce records when new Amazon Alexa trigger phrases are spoken

Details

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Amazon Alexa + Salesforce

Create new Salesforce records when specific phrases are spoken on Amazon Alexa

Details

Try it

Amazon Alexa + Salesforce

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Amazon Alexa with Salesforce - no code necessary. See how you can get setup in minutes.

100%

Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Trigger Phrase Spoken" from Amazon Alexa.

Add your action

An action happens after the trigger—such as "Add Contact to Campaign" in Salesforce.

You’re connected!

Zapier seamlessly connects Amazon Alexa and Salesforce, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Example
- Trigger Phrase(s)
  Required
- Additional Prompt Question
Trigger
Instant
Try It
New Contact
Triggers when a new Contact is created.
Trigger
Polling
Try It
- Salesforce Object
  Required
- Record (Optional)
Trigger
Polling
Try It
New Outbound Message
Triggers when a new outbound message is received in Salesforce.
Trigger
Instant
Try It
- Disclaimer
- Salesforce Object
  Required
Trigger
Polling
Try It

- Campaign
  Required
- Contact
  Required
Action
Write
- Campaign
  Required
- Lead
  Required
Action
Write

- Lead
  Required
- Account
  Required
- Opportunity
- Create new opportunity?
- Converted Status
  Required
Action
Write
- Parent Object
  Required
- Use Assignment Rules
Action
Write
- Note Title
  Required
- Note Content
  Required
- Salesforce Object
Action
Write
- Use Assignment Rules
Action
Write
- Salesforce Object
  Required
- Use Assignment Rules
- Allow Duplicates
Action
Write
- Warning
- Salesforce Object
  Required
- Record ID
  Required
Action
Write
- Report
  Required
- Include details
- Number of custom filters
- Row groupings
- Column groupings
- Summary calculations
- Detail columns
- Sort order
- Report format
- Advanced report options
Action
Write
- Contact to Update
  Required
Action
Write
- Salesforce Object
  Required
- Record to Update
  Required
- Use Assignment Rules
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- SOSL Query
  Required
Action
Search
- Salesforce Object
  Required
- Search Value
  Required
- Second Field to Search By
- Second Search Value
- Search Operator
Action
Search
- Salesforce Object
  Required
Action
Search
- Salesforce Object
  Required
- Record ID
  Required
Action
Search
- Salesforce Object
  Required
- SOQL WHERE Clause
  Required
- Sort by
- Sort Order
- Maximum Number of Records
- Use Assignment Rules
- Allow Duplicates
Action
Search or write

New Case Attachment
Triggers when a new Attachment is added to a case.
Trigger
Polling
Try It
- History Object
  Required
Trigger
Polling
Try It
New Lead
Triggers when a new Lead is created.
Trigger
Polling
Try It
- Salesforce Objects
  Required
Trigger
Polling
Try It
- Salesforce Object
  Required
Trigger
Polling
Try It
- Salesforce Object
  Required
- Record
  Required
- File
  Required
- Visibility
  Required
Action
Write
- Path after /services/apexrest/
  Required
- HTTP method
  Required
- Query parameters
- Extra headers
- Request body
- Timeout
Action
Write
- File
  Required
- Salesforce Object
  Required
- Description
- Attachment visibility
Action
Write
Create Contact
Creates a new contact.
Action
Write
- File
  Required
- Title
- Description
- Salesforce Object
Action
Write
- Note Title
  Required
- Note
- Salesforce Object
  Required
- Note Visibility
- Use Assignment Rules
Action
Write
- Salesforce Object
  Required
- Use Assignment Rules
- Allow Duplicates
Action
Write
- Flow
  Required
- Manual flow input parameters
Action
Write
- To
  Required
- CC
- BCC
- Subject
  Required
- Email Format
  Required
- Sender Type
  Required
Action
Write
- Lead to Update
  Required
- Use Assignment Rules
Action
Write
- Salesforce Object
  Required
- Record to Update
  Required
- Use Assignment Rules
Action
Write
- Query Type
  Required
- Include Deleted Records
Action
Search
- Parent Object
  Required
Action
Search
- Salesforce Object
  Required
- SOQL WHERE clause
  Required
Action
Search
- Salesforce Object
  Required
- SOQL WHERE Clause
  Required
- Sort by
- Sort Order
- Maximum Number of Records
Action
Search
- Salesforce Object
  Required
- Search Value
  Required
- Second Field to Search By
- Second Search Value
- Search Operator
- Use Assignment Rules
- Allow Duplicates
Action
Search or write

For AI agents & developers

Use Amazon Alexa and Salesforce with AI agents and code

Beyond Zap workflows. Call Amazon Alexa and Salesforce actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Amazon Alexa and Salesforce actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Add Contact to Campaign

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Amazon Alexa and Salesforce actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* amazon-alexa / salesforce action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

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G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Amazon Alexa and Salesforce to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Salesforce on the Zapier blog

Make work flow with AI

Level up your Amazon Alexa to Salesforce integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about Amazon Alexa + Salesforce integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Amazon Alexa and Salesforce

How do I integrate Amazon Alexa with Salesforce?

You can integrate Amazon Alexa with Salesforce by using a third-party service like Zapier, which connects the two platforms without needing extensive coding. You will need to set up triggers in Alexa that correspond to actions in Salesforce, such as creating a new lead or updating a contact.

What kind of triggers can I set in Alexa for Salesforce integration?

With our integration service, you can set triggers such as 'Alexa, create a new lead' or 'Alexa, update my calendar'. These voice commands initiate specific actions in your Salesforce account.

Can I use voice commands to retrieve information from Salesforce via Alexa?

Yes, you can configure the integration so that Alexa responds to voice commands by retrieving specific information from Salesforce. For example, you could ask Alexa to read out your daily sales report or find details about a particular client.

Is it possible to update my Salesforce records through Alexa?

Absolutely. Once integrated, you can update records in Salesforce via designated voice commands through Alexa. For instance, saying 'Alexa, log this call' could trigger an action that updates your call records in Salesforce.

Do I need technical skills to integrate Amazon Alexa with Salesforce?

Not necessarily. Our platform provides an intuitive interface where you can easily connect triggers and actions between Amazon Alexa and Salesforce without the need for advanced technical knowledge.

Are there any limitations on what actions can be performed in Salesforce via Alexa?

While many standard actions like creating and updating records are supported through our service, highly specialized or custom actions might require additional configuration or may not be available due to API restrictions from either platform.

How secure is the integration between Amazon Alexa and Salesforce?

We prioritize security by using OAuth authentication and encryption for data transferred between Amazon Alexa and Salesforce. This ensures that your data remains secure throughout the process.

About Amazon Alexa

Amazon Alexa is used to set up your Alexa-enabled devices, listen to music, create shopping lists, get news updates, and much more.

HelpHelp

Related categories

Amazon

Devices

About Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.

Learn moreLearn moreHelpHelp

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

Connect Amazon Alexa and Salesforce to power AI-driven automation

Launch your first automated workflow

Add Salesforce contacts to campaign when Amazon Alexa trigger phrases are spoken

Create Salesforce records when new Amazon Alexa trigger phrases are spoken

Update Salesforce records when new Amazon Alexa trigger phrases are spoken

Create new Salesforce records when specific phrases are spoken on Amazon Alexa

Add Salesforce contacts to campaign when Amazon Alexa trigger phrases are spoken

Create Salesforce records when new Amazon Alexa trigger phrases are spoken

Update Salesforce records when new Amazon Alexa trigger phrases are spoken

Create new Salesforce records when specific phrases are spoken on Amazon Alexa

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Use Amazon Alexa and Salesforce with AI agents and code

Connect via Zapier MCP

Call from code with the Zapier SDK

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect Amazon Alexa and Salesforce to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Learn how to automate Salesforce on the Zapier blog

How to integrate Salesforce with ChatGPT

How to use Zapier's HubSpot Salesforce integration

How to connect Google Sheets to Salesforce

Make work flow with AI

Frequently Asked Questions about Amazon Alexa + Salesforce integrations

Connect Amazon Alexa to Salesforce on the world's largest no-code automation platform