Airtable + Intercom
Manage new Intercom conversations by creating or updating records in Airtable
Ensure every New Conversation from your Intercom app translates into productive action by using this workflow to directly Create or Update a Record in your Airtable app. This process not only enhances your organization's efficiency but also keeps track of every important dialogue happening in your Intercom app. Benefit from this seamless integration for a more coordinated and efficient communication ecosystem.
Ensure every New Conversation from your Intercom app translates into productive action by using this workflow to directly Create or Update a Record in your Airtable app. This process not only enhances your organization's efficiency but also keeps track of every important dialogue happening in your Intercom app. Benefit from this seamless integration for a more coordinated and efficient communication ecosystem.
- When this happens...New Conversation
Triggers when a new Conversation is created by a User in Intercom.
- automatically do this!Create or Update Record
Updates an existing record if one exists, otherwise creates a new record.
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Lead Added Email
Triggers when a Lead enters an email address.
Try ItNew Lead
Triggers when a new Lead is created.
Try ItWhich Tag?
Try ItNew Company
Triggers when a new Company is created.
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Lead Converted to User
Triggers when a lead converts to a user.
Try ItContact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Try ItNew Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Try ItNew Conversation
Triggers when a new Conversation is created by a User in Intercom.
Try It
