ActiveCampaign + Toky

Register inbound and outbound calls in Toky as tracked events in ActiveCampaign

  1. When this happens

    Step 1: New Call

  2. Then do this

    Step 2: Create Tracked Event

Keep track of every phone call made or received from an ActiveCampaign contact. This Toky-ActiveCampaign integration will automatically register inbound and outbound calls as events for a registered contact in ActiveCampaign so you can see the log of every phone contact, add a link to the call recording if this is enabled in Toky and check the agent who talk with the customer.

Note: You must enable event tracking on ActiveCampaign and create two events: inbound Call and outbound Call. You will also need the Event Key and the Account Key to enable this zap.

How this Toky-ActiveCampaign integration works

  1. A new call is registered in Toky
  2. Zapier will register in ActiveCampaign an inbound or outbound call event depending on the call direction.

Apps involved

  • Toky
  • ActiveCampaign

Supported triggers and actions

What does this mean?
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About ActiveCampaign

ActiveCampaign is a customer experience automation (CXA) platform that helps businesses better engage customers. Access pre-built automations that combine email marketing, marketing automation, CRM, & machine learning for powerful segmentation and personalization across social, email, messaging, chat, and text.
Learn More

Related categories

Marketing Automation

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About Toky

Toky is a cloud telephony service that helps you to start your business call center, make and receive calls, send SMS and much more.
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