Toky

Toky Integrations

  • Create an agent call log in Google Sheets for every call made and received in Toky

    Get a real-time report of the inbound and outbound calls in your Toky call center. Once you set up this Toky-Google Sheets integration, every new call made or received in Toky will create a new row with important information, so you can monitor your call center agents just by reading a Google Sheet. You can even use this information to create your own reports and stats.

    How this Toky-Google Sheets integration works

    1.A new call is received in Toky or made by any of your agents 2.After the call ends, Zapier will add a new row with summary information of the call to Google Sheets

    Apps involved

    • Toky
    • Google Sheets
  • Add a new call to a Klipfolio datasource

    Control the inbound and outbound calls in your call center with your own indicators. With this Toky-Klipfolio integration, you can visualize the performance of your agents in real time through charts and other data visualization tools.

    How this Toky-Klipfolio integration works

    1. A new inbound or outbound call is registered in Toky
    2. Zapier will add the new call data as a record for a Klipfolio data source

    Apps involved

    • Toky
    • Klipfolio
  • Get a push notification in Pushbullet for every new voicemail received in Toky

    Customers can leave you voicemails in Toky when you're away. Use Zapier to learn instantly when a voicemail is left in your Toky account. Once you set up this Toky-Pushbullet integration, you will get a push notification in Pushbullet every time a customer records a voicemail, so you can use Toky to listen and avoid losing business opportunities.

    How this Toky-Pushbullet integration works

    1. A customer calls your business (using Toky's click to call widget or virtual phone number) and leaves a voicemail
    2. Zapier sends a notification to your devices using Pushbullet with the information you need

    Apps involved

    • Toky
    • Pushbullet
  • Create or update a contact in Highrise from a call registered in Toky

    Turning callers into leads is very easy. Use this Toky and Highrise integration to add a note and create a contact for every call received in Toky.

    How this Toky-Highrise integration works

    1. An agent calls or answers a call from a customer using Toky
    2. Zapier will use the call data to add a note and create a new contact if needed in Highrise

    Apps involved

    • Toky
    • Highrise
  • Get a push notification in Pushbullet for every SMS received in Toky

    Do you receive important SMS notifications? Get notified automatically when an SMS is received in your Toky account.

    Note: You must have a phone number in Toky enabled for receiving SMS

    How this Toky-Pushbullet integration works

    1. A new SMS is received in Toky
    2. Zapier will send a notification to Pushbullet with the SMS and important data

    Apps involved

    • Toky
    • Pushbullet
  • Get an SMS notification for PayPal sales

    It is very important to know when customers are paying for your products or services. With this PayPal-Toky integration, get an SMS message whenever a successful sale is completed in PayPal.

    Note: You must have an SMS-enabled phone number in Toky. You can see how to get one here

    How this Paypal-Toky integration works

    1. A new successful sale is made in PayPal
    2. Zapier will use Toky to send an SMS to a selected phone number

    Apps involved

    • Paypal
    • Toky
  • Send an SMS notification using Toky for Pingdom alerts

    Keeping your website online is very important to your business. This integration will send you an SMS every time there's a Pingdom alert, so you can take immediate action when your site is down.

    Note: You must have an SMS-enabled phone number registered in Toky. You can see how to get one here

    How this Pingdom-Toky integration works

    1. A new alert is generated in Pingdom
    2. Zapier will send an SMS to your phone number using Toky

    Apps involved

    • Pingdom
    • Toky
  • Create an agent call log in Airtable for calls made and received in Toky

    Get real-time tracking of the inbound and outbound calls made in your call center. Once you set up this Toky-Airtable integration, every new call made or received in Toky will create a new record with information about the call, agent, caller etc. You can even use this information to create your own reports and stats.

    How this Toky-Airtable integration works

    1. A new call is received in Toky or made by any of your agents
    2. After the call ends, Zapier will add a new record with summary information of the call to your Airtable base

    Apps involved

    • Toky
    • Airtable
  • Add Toky live call customers to a Mailchimp list

    Create a mailing list for those customers who call you from your website using Toky's widget, and create email marketing campaigns for them. This Toky-MailChimp integration will automatically add callers to MailChimp for you.

    Note: This only applies to live calls (calls made from website using Toky) with the "Request customer data" option enabled. You can see how to enable it here

    How this Toky-MailChimp integration works

    1. A new customer calls you from your website using Toky's widget and leaves an email address
    2. Zapier automatically adds that customer to a MailChimp list for you

    Apps involved

    • Toky
    • Mailchimp
  • Create or update Copper contacts from new calls registered in Toky

    A new call signals a warm lead, but getting those contacts in your pipeline manually can be a hassle. Use this Toky and Copper integration to create a new contact for every call received in Toky. That way, your sales team can close deals even faster.

    How this Toky-Copper integration works

    1. An agent calls or answers a call from a customer using Toky
    2. Zapier will use the call data to add a note and create a new contact if needed in Copper

    Apps involved

    • Toky
    • Copper
  • Save new Toky call recordings to Google Drive

    Save a copy of your business call recordings in Google Drive so you can share them, listen to them or categorize them as you want. This Zapier integration allows you to choose a folder in Google Drive and to save all the Toky call recordings. Create your own folders per customer, business or whatever you want, rename every audio file with your own codes, etc.

    How this Toky-Google Drive integration works?

    1. A new call is registered in Toky
    2. Zapier filter those calls with a call recording file.
    3. Zapier stores the file to the chosen folder in Google Drive

    Apps involved

    • Toky
    • Google Drive
  • Save new Toky call recordings to Dropbox

    Save a copy of your business call recordings in Dropbox so you can share them, listen to them or categorize them as you want. This Zapier integration allows you to choose a folder in Dropbox to save all the Toky call recordings. Store your recordings in folders per customer, business etc., give to every audio file the name or code you need.

    How this Toky-Dropbox Drive integration works?

    1. A new call is registered in Toky
    2. Zapier filter those calls with a call recording file
    3. Zapier stores the file to the chosen folder in Dropbox

    Apps involved

    • Toky
    • Filter by Zapier
    • Dropbox
  • Log a call in Salesflare from a call registered in Toky

    Tired of logging calls manually? Let Zapier log your Toky calls in your Salesflare account timelines for you.

    Note: This Zapier integration doesn't log calls already registered in Toky, only new calls occurring after you've set it up.

    How this Toky-Salesflare integration works

    1. A new call occurs in Toky
    2. Zapier logs a call in an account timeline in Salesflare

    Apps involved

    • Toky
    • Salesflare
  • Create Zendesk tickets from new Toky calls

    Turn your inbound and outbound calls in actionable Zendesk tickets. For every call registered in Toky, Zapier will create a Zendesk ticket so you don't have to worry about manually registering calls.

    How this Toky-Zendesk integration works

    1. A new inbound or outbound call is registered in Toky
    2. Zapier uses the call data to create a ticket in Zendesk

    Apps involved

    • Toky
    • Zendesk
  • Create users in Zendesk from new Toky calls

    Increase productivity allowing Zapier to automatically turn inbound and outbound calls into new users in Zendesk. Zapier will use every call in Toky to add a new user with basic information to Zendesk so you don't have to manually create users.

    How this Toky-Zendesk integration works

    1. A new inbound or outbound call is registered in Toky
    2. Zapier uses the call data to create a new user in Zendesk

    Apps involved

    • Toky
    • Zendesk
  • Send SMS messages to a mobile phone number entered in a Typeform

    Send welcome messages or verification text messages to mobile phone numbers entered on Typeform. You just need to create a form and add a mobile phone number field and you just can use it to send a predefined SMS automatically, using Toky.

    How this Typeform - Toky integration works

    1. User submits an entry to a form in Typeform
    2. Zapier sends a predefined SMS to a mobile phone number entered in one field of the form via Toky

    Apps involved

    • Typeform
    • Toky
  • Send an SMS message to a mobile phone number entered in a Google Form

    Send welcome messages or verification text messages to mobile phone numbers entered on Google Form. Boost your forms with SMS validation in few clicks; you just need to create a form, add a mobile phone number field (International format required) and you just can use it to send a predefined SMS automatically, using Toky.

    How this Google Froms - Toky integration works

    1. User adds an entry to a form in Google Form
    2. Zapier uses Toky to send a predefined SMS to a mobile phone number entered in one field of the form

    Apps involved

    • Google Forms
    • Toky
  • Send an SMS message to a mobile phone number entered in a Wufoo Form

    Use Wufoo form to gaher mobile phone numbers and send welcome messages or verification text messages automaticlly. Boost your forms with SMS validation in few clicks; you just need to add a mobile phone number field (International format required) to one of your forms and you can use it to send a predefined SMS automatically, using Toky.

    How this Wufoo-Toky integration works

    1. User adds an entry to a Wufoo form
    2. Zapier will use Toky to send a predefined SMS to a mobile phone number entered in one field of the form.

    Apps involved

    • Wufoo
    • Toky
  • Use Toky to send SMS to customers after closing a ticket in Freshdesk

    Keep your customers automatically updated on the status of their support tickets in Freshdesk. Each time you close a ticket in Freshdesk, Zapier will use Toky to send a personalized SMS text message informing the customer about his ticket new state. Improve your customer service automating notifications, let your customers know that you are working on their requests and inform them immediately when a case has been closed.

    How this Freshdesk - Toky integration works

    1. The user changes a ticket in Freshdesk
    2. Zapier get the updated ticket
    3. Zapier will get the customer mobile phone number
    4. Toky will send the SMS informing the customer

    Apps involved

    • Freshdesk
    • Toky
  • Use Toky to send SMS notifications to Shopify customers for every paid order

    Keep your Shopify customers informed when an order is paid, sending SMS notifications using Toky. After a customer submits a new paid order on Shopify, Zapier will use Toky to send a personalized SMS notification automatically.

    Note: This integration requires an SMS enabled phone number in Toky and your customer must have a valid mobile phone number registered in Shopify.

    How this Shopify-Toky integration works

    1. A customer submits a new paid order on Shopify
    2. Zapier will use Toky to send a personalized SMS text message to the customer

    Apps involved

    • Shopify
    • Toky
  • Use Toky to send SMS notifications to Shopify customers for every order shipped

    Inform your Shopify customers when an order is shipped, sending SMS notifications using Toky. After an order status changes to shipped, Zapier will use Toky to send a personalized SMS notification to your customer automatically.

    Note: This integration requires an SMS enabled phone number in Toky and your customer must have a valid mobile phone number registered in Shopify.

    How this Shopify-Toky integration works

    1. An order is updated on Shopify
    2. Zapier will use Toky to send a personalized SMS text message to the customer

    Apps involved

    • Shopify
    • Toky
  • Get Toky SMS notifications for every payment received in Stripe

    With this Stripe-Toky integration active, you will get an SMS message whenever a successful sale is completed in Stripe. Turn every SMS received in your phone into a happy face, knowing that your customers are paying and your business is receiving money.

    Note: You must have an SMS-enabled phone number in Toky. You can see how to get one here

    How this Stripe-Toky integration works

    1. A new successful sale is registered in Stripe
    2. Zapier will use Toky to send an SMS to a selected phone number

    Apps involved

    • Stripe
    • Toky
  • Create contacts in Toky for every new customer in Shopify

    Keep your Shopify customer contacts synchronized with Toky contacts so you can use the call identifier to know which of your customers is calling. Once activated, after a new customer is created in Shopify, Zapier will send to Toky the data to create the customer as Toky contact automatically.

    Note: The Shopify customer must have a valid phone and in an international format in order to create the contact in Toky.

    How this Shopify-Toky integration works

    1. A new customer is created in Shopify with a phone number
    2. Zapier will send the customer data to Toky to create the contact

    Apps involved

    • Shopify
    • Toky
  • Send ActiveCampaign's new or updated contacts to Toky phone directory

    Send new or updated contact info from ActiveCampaign to Toky so your agents will always know who is calling via caller ID. This ActiveCampaign-Toky integration will keep your phone directory updated and your call center ready to call leads or customers registered as ActiveCampaign contacts

    Note: This Zapier integration doesn't import already registered contacts from ActiveCampaign, the integration will only add new or updated contacts a with phone number to Toky's Phone Directory.

    How this ActiveCampaign-Toky integration works

    1. A contact is added or updated in ActiveCampaign
    2. Zapier uses filters to ensure the contact has a phone number
    3. Zapier adds that contact info to Toky's Phone Directory

    Apps involved

    • ActiveCampaign
    • Filter by Zapier
    • Toky
  • Create a new ActiveCampaign deal for calls received in Toky

    Make sure you convert leads who call your business into customers by adding inbound calls as new deals on ActiveCampaign. This Toky-ActiveCampaign integration will create a new deal for every inbound call registered in Toky.

    How this Toky-ActiveCampaingn integration works

    1. A call is registered in Toky
    2. Zapier filters out any outbound calls
    3. If the call was an inbound call, Zapier will create a new deal in ActiveCampaign, adding details from the call

    Apps involved

    • ActiveCampaign
    • Filter by Zapier
    • Toky

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Toky Integration Details

Launched on Zapier April 12, 2017

Zapier combines Triggers (like "New Call") and Actions (like "Create Contact") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.

The following Toky Triggers, Searches, and Actions are supported by Zapier:

New Call

Trigger when there is a new call in Toky.

New Text Message

Trigger when there is a new incoming Text Message in Toky.

New Voicemail

Trigger when there is a new voicemail in Toky.

Create Contact

Create a new contact in Toky phone directory.

Send Text Message

Send a Text Message with Toky.

Find Contact

Find an existing contact in Toky by number.

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Toky is a cloud telephony service that helps you to start your business call center, make and receive calls, send SMS and much more.