Toky Integrations
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Create an agent call log in Google Sheets for every call made and received in Toky
Get a real-time report of the inbound and outbound calls in your Toky call center. Once you set up this Toky-Google Sheets integration, every new call made or received in Toky will create a new row with important information, so you can monitor your call center agents just by reading a Google Sheet. You can even use this information to create your own reports and stats.
How this Toky-Google Sheets integration works
1.A new call is received in Toky or made by any of your agents 2.After the call ends, Zapier will add a new row with summary information of the call to Google Sheets
Apps involved
- Toky
- Google Sheets
Add a new call to a Klipfolio datasource
Control the inbound and outbound calls in your call center with your own indicators. With this Toky-Klipfolio integration, you can visualize the performance of your agents in real time through charts and other data visualization tools.
How this Toky-Klipfolio integration works
- A new inbound or outbound call is registered in Toky
- Zapier will add the new call data as a record for a Klipfolio data source
Apps involved
- Toky
- Klipfolio
Get a push notification in Pushbullet for every new voicemail received in Toky
Customers can leave you voicemails in Toky when you're away. Use Zapier to learn instantly when a voicemail is left in your Toky account. Once you set up this Toky-Pushbullet integration, you will get a push notification in Pushbullet every time a customer records a voicemail, so you can use Toky to listen and avoid losing business opportunities.
How this Toky-Pushbullet integration works
- A customer calls your business (using Toky's click to call widget or virtual phone number) and leaves a voicemail
- Zapier sends a notification to your devices using Pushbullet with the information you need
Apps involved
- Toky
- Pushbullet
Create or update a contact in Highrise from a call registered in Toky
Turning callers into leads is very easy. Use this Toky and Highrise integration to add a note and create a contact for every call received in Toky.
How this Toky-Highrise integration works
- An agent calls or answers a call from a customer using Toky
- Zapier will use the call data to add a note and create a new contact if needed in Highrise
Apps involved
- Toky
- Highrise
Get a push notification in Pushbullet for every SMS received in Toky
Do you receive important SMS notifications? Get notified automatically when an SMS is received in your Toky account.
Note: You must have a phone number in Toky enabled for receiving SMS
How this Toky-Pushbullet integration works
- A new SMS is received in Toky
- Zapier will send a notification to Pushbullet with the SMS and important data
Apps involved
- Toky
- Pushbullet
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Toky Integration Details
Launched on Zapier July 21, 2017
Zapier combines Triggers (like "New Call") and Actions (like "Create Contact") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.
The following Toky Triggers, Searches, and Actions are supported by Zapier:
Trigger when there is a new call in Toky.
Trigger when there is a new incoming Text Message in Toky.
Trigger when there is a new voicemail in Toky.
Create a new contact in Toky phone directory.
Send a Text Message with Toky.
Find an existing contact in Toky by number.
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