SolarWinds Service Desk Integrations

Put SolarWinds Service Desk to work with AI and enterprise-grade automation

Automate smarter with SolarWinds Service Desk and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.

Start free with email

Continue with Google

Start free with email

Continue with Google

No-code AI automation
Full audit trails and controls
SOC 2 and GDPR compliant
Easy visual workflow builder
9,000+ apps, 450+ AI tools
Free tier available

Or pick an app to pair with

monday.com

Project Management

Microsoft Outlook

Calendar, Email, Microsoft

ConnectWise Manage

CRM (Customer Relationship Management)

Jira Software Cloud

Project Management

ClickUp

Project Management

Salesforce

CRM (Customer Relationship Management)

Twilio

Phone & SMS

Google Calendar

Calendar, Google

Microsoft Excel

Microsoft, Spreadsheets

monday.com

Project Management

Microsoft Outlook

Calendar, Email, Microsoft

ConnectWise Manage

CRM (Customer Relationship Management)

Jira Software Cloud

Project Management

ClickUp

Project Management

Salesforce

CRM (Customer Relationship Management)

monday.com

Project Management

Microsoft Outlook

Calendar, Email, Microsoft

ConnectWise Manage

CRM (Customer Relationship Management)

Jira Software Cloud

Project Management

ClickUp

Project Management

Salesforce

CRM (Customer Relationship Management)

Twilio

Phone & SMS

Google Calendar

Calendar, Google

Microsoft Excel

Microsoft, Spreadsheets

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Launch your first automated workflow

Create incidents in SolarWinds Service Desk from new submissions in Jotform
Details
Try it
Jotform + SolarWinds Service Desk
Create spreadsheet rows in Google Sheets for new incidents in SolarWinds Service Desk
Details
Try it
SolarWinds Service Desk + Google Sheets
Post Slack alert messages when new SolarWinds Service Desk incidents are added
Details
Try it
SolarWinds Service Desk + Slack
Create new monday.com items for each new incident in SolarWinds Service Desk
Details
Try it
SolarWinds Service Desk + monday.com
Send SolarWinds Service Desk alerts via SMS with Twilio
Details
Try it
SolarWinds Service Desk + Twilio
Add new SolarWinds Service Desk incidents to Jira as new issues
Details
Try it
SolarWinds Service Desk + Jira Software Server

Create incidents in SolarWinds Service Desk from new submissions in Jotform

Details

Try it

Jotform + SolarWinds Service Desk

Create spreadsheet rows in Google Sheets for new incidents in SolarWinds Service Desk

Details

Try it

SolarWinds Service Desk + Google Sheets

Post Slack alert messages when new SolarWinds Service Desk incidents are added

Details

Try it

SolarWinds Service Desk + Slack

Create new monday.com items for each new incident in SolarWinds Service Desk

Details

Try it

SolarWinds Service Desk + monday.com

Send SolarWinds Service Desk alerts via SMS with Twilio

Details

Try it

SolarWinds Service Desk + Twilio

Add new SolarWinds Service Desk incidents to Jira as new issues

Details

Try it

SolarWinds Service Desk + Jira Software Server

Add new SolarWinds Service Desk incidents to Trello as new cards

Details

Try it

SolarWinds Service Desk + Trello

Add new SolarWinds Service Desk incidents to Google Calendar as detailed events

Details

Try it

SolarWinds Service Desk + Google Calendar

Create SolarWinds Service Desk incidents for new tasks on Teamwork

Details

Try it

Teamwork + SolarWinds Service Desk

Create SolarWinds Service Desk incidents for new emails matching a label on Gmail [Business Gmail Accounts Only]

Details

Try it

Gmail + SolarWinds Service Desk

Add incidents on SolarWinds Service Desk for new Google Sheets rows

Details

Try it

Google Sheets + SolarWinds Service Desk

Create new detailed events on Google Calendar for new changes on SolarWinds Service Desk

Details

Try it

SolarWinds Service Desk + Google Calendar

Add new SolarWinds Service Desk incidents to Trello as new cards
Details
Try it
SolarWinds Service Desk + Trello
Add new SolarWinds Service Desk incidents to Google Calendar as detailed events
Details
Try it
SolarWinds Service Desk + Google Calendar
Create SolarWinds Service Desk incidents for new tasks on Teamwork
Details
Try it
Teamwork + SolarWinds Service Desk
Create SolarWinds Service Desk incidents for new emails matching a label on Gmail [Business Gmail Accounts Only]
Details
Try it
Gmail + SolarWinds Service Desk
Add incidents on SolarWinds Service Desk for new Google Sheets rows
Details
Try it
Google Sheets + SolarWinds Service Desk
Create new detailed events on Google Calendar for new changes on SolarWinds Service Desk
Details
Try it
SolarWinds Service Desk + Google Calendar

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Asset
New asset in your inventory.
Trigger
Polling
Try It
New Contract
New contract was added.
Trigger
Polling
Try It
New Incident
Triggers when a new incident is created.
Trigger
Polling
Try It
New Release
New release in your service desk.
Trigger
Polling
Try It
New Task
Triggers when a new task is created.
Trigger
Polling
Try It

- Name
  Required
- Manufacturer
  Required
- Type
  Required
- Status
  Required
- Model
- Serial Number
- Asset ID
- IP Address
- Description
- Owner's Email Address
- User's Email Address
- Site
- Department
Action
Write
- Name
  Required
- Manufacturer Name
  Required
- Status
  Required
- License Type
  Required
- Start Date
- End Date
- Note
- Site
- Department
Action
Write

- Title
  Required
- Priority
  Required
- Requester's Email Address
  Required
- Description
- Assign to User by Email Address
- Due Date
- Site
- Department
- Related Problem Number
- Category
- Subcategory
Action
Write
- Requester's Email Address
  Required
- State
  Required
- Title
  Required
- Description
- Plan
- Build
- Deploy
- Assignee Email Address
- Approver Email Address
- Priority
- Site
- Department
- Planned Start
- Planned End
Action
Write
- Email
  Required
- First Name
- Last Name
- Phone Number
- Site
- Department
- Role
Action
Write

New Change
New change in your service desk.
Trigger
Polling
Try It
New Hardware
New hardware in your inventory.
Trigger
Polling
Try It
New Problem
New problem in your service desk.
Trigger
Polling
Try It
New Risk
New risk was detected.
Trigger
Polling
Try It
New User
New user in your account.
Trigger
Polling
Try It
- Title
  Required
- State
  Required
- Requester's Email Address
  Required
- Priority
  Required
- Description
- Assignee Email Address
- Site
- Department
- Approver Email Address
- Change Plan
- Test Plan
- Rollback Plan
- Planned Start
- Planned End
- Related Release Number
- Related Problem Number
Action
Write
- Name
  Required
- Serial
  Required
- IP Address
- Category
- Status
- Manufacturer
- Site
- Department
- Tag
- Owner's Email Address
Action
Write
- Requester's Email Address
  Required
- State
  Required
- Title
  Required
- Description
- Root Cause
- Symptoms
- Workaround
- Assignee Email Address
- Priority
- Site
- Department
Action
Write
- State
  Required
- Name
  Required
- Description
- Appear on Portal Home
- Related Incident Number
Action
Write

For builders

Let your AI safely access SolarWinds Service Desk

Go beyond Zap workflows. Install Zapier in your AI to call SolarWinds Service Desk actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.

No code

Call actions in natural language with Zapier MCP

Act in SolarWinds Service Desk from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.

Example actions on this page

Create Asset
Create Change

Works with

Claude · ChatGPT · Cursor · Any MCP-compatible AI

Install Zapier MCP

Code

Work in code with the Zapier SDK

Expose SolarWinds Service Desk actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().

Install

npm install @zapier/zapier-sdk
npm install -D @zapier/zapier-sdk-cli
zapier-sdk login
# create a SolarWinds Service Desk connection @ https://zapier.com/app/assets/connections

Run an action

// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";

const zapier = createZapierSdk();

const { data: connection } = await zapier.findFirstConnection({ app: "samanage", owner: "me" });

await zapier.runAction({
  app: 'samanage',
  action: 'create_asset',
  connection: connection.id,
  input: {
    {inputKeyValuePairs}
  },
});

Open the SDK docs

Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.

SolarWinds Service Desk Help & Support

Common questions

Connect Your App Accounts to Zapier

Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

About SolarWinds Service Desk

Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

SolarWinds Service Desk Integrations

Put SolarWinds Service Desk to work with AI and enterprise-grade automation

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Create incidents in SolarWinds Service Desk from new submissions in Jotform

Create spreadsheet rows in Google Sheets for new incidents in SolarWinds Service Desk

Post Slack alert messages when new SolarWinds Service Desk incidents are added

Create new monday.com items for each new incident in SolarWinds Service Desk

Send SolarWinds Service Desk alerts via SMS with Twilio

Add new SolarWinds Service Desk incidents to Jira as new issues

Create incidents in SolarWinds Service Desk from new submissions in Jotform

Create spreadsheet rows in Google Sheets for new incidents in SolarWinds Service Desk

Post Slack alert messages when new SolarWinds Service Desk incidents are added

Create new monday.com items for each new incident in SolarWinds Service Desk

Send SolarWinds Service Desk alerts via SMS with Twilio

Add new SolarWinds Service Desk incidents to Jira as new issues

Add new SolarWinds Service Desk incidents to Trello as new cards

Add new SolarWinds Service Desk incidents to Google Calendar as detailed events

Create SolarWinds Service Desk incidents for new tasks on Teamwork

Create SolarWinds Service Desk incidents for new emails matching a label on Gmail [Business Gmail Accounts Only]

Add incidents on SolarWinds Service Desk for new Google Sheets rows

Create new detailed events on Google Calendar for new changes on SolarWinds Service Desk

Add new SolarWinds Service Desk incidents to Trello as new cards

Add new SolarWinds Service Desk incidents to Google Calendar as detailed events

Create SolarWinds Service Desk incidents for new tasks on Teamwork

Create SolarWinds Service Desk incidents for new emails matching a label on Gmail [Business Gmail Accounts Only]

Add incidents on SolarWinds Service Desk for new Google Sheets rows

Create new detailed events on Google Calendar for new changes on SolarWinds Service Desk

Let your AI safely access SolarWinds Service Desk

Call actions in natural language with Zapier MCP

Work in code with the Zapier SDK

SolarWinds Service Desk Help & Support

Common questions

.css-ojnz7r{font:500 1.125rem/1.5rem Inter,var(--zds-typography-base, Helvetica),Helvetica,arial,sans-serif;color:#695be8;margin-bottom:0;transition-property:all;transition-timing-function:ease-in-out;transition-duration:300ms;}Connect Your App Accounts to Zapier

Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

Popular SolarWinds Service Desk Integrations

Popular SolarWinds Service Desk Integrations

Connect Your App Accounts to Zapier