HelpDesk.com MCP

Customer Support

Use HelpDesk.com MCP to take action in your AI tools

Use Zapier Agents for a quick no-code setup, or connect to any AI environment with the Zapier MCP server.

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Create ticket in HelpDesk.com

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Create Ticket

Supported actions

Create Ticket

Creates a new ticket.

Update Ticket / Send Reply

Change ticket properties or send reply.

Add Followers to Ticket

Add followers to an existing ticket.

Add Tags to Ticket

Add tags to an existing ticket.

Create Upload Transaction

Start upload transaction to allow attachments upload.

Upload Attachment During Transaction

Upload attachment during open transaction.

Find Tickets

Finds an existing tickets

Find or Create Ticket

Finds an existing tickets

Use HelpDesk.com MCP with any AI assistant

Zapier HelpDesk.com MCP lets you connect HelpDesk.com's actions with any AI tool that supports MCP, all without managing integrations or writing glue code. It's built for developers who want flexibility without complexity.

Step 1: Generate your secure MCP URL

Get your unique, dynamic MCP server URL instantly. This endpoint securely connects your AI assistant to Zapier's vast integration network.

Step 2: Choose your Zapier Actions

Customize the specific actions your AI assistant can perform within HelpDesk.com. Select and scope actions to align with your HelpDesk.com workflows.

Step 3: Connect with your tool of choice

Integrate your AI Assistant seamlessly using your generated MCP endpoint, enabling your AI Assistant to execute real-world tasks securely and reliably.

Introducing the Zapier MCP integration

Why developers love Zapier MCP

No need to build or host your own APIs
Connect once, access 30,000+ Zapier actions
Secure, scoped access by default
Works across your favorite dev tools

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Slack

Team Chat

Jira Software Cloud

Project Management

ChatBot.com

AI Chatbots

Google Forms

Forms & Surveys, Google

HubSpot

Marketing Automation

Salesforce

CRM (Customer Relationship Management)

Slack

Team Chat

Jira Software Cloud

Project Management

ChatBot.com

AI Chatbots

Google Forms

Forms & Surveys, Google

HubSpot

Marketing Automation

Salesforce

CRM (Customer Relationship Management)

ClickUp

Project Management

Typeform

Forms & Surveys

Notion

Task Management

Frequently Asked Questions

What is MCP?

Model Context Protocol allows your AI apps to securely interact with tools. Zapier MCP connects you to Zapier's vast ecosystem of 9,000+ integrations.

Is MCP Secure?

Yes, MCP endpoints include built-in authentication for secure, reliable connections.

How much does Zapier MCP cost?

Zapier MCP is available to all accounts. One MCP tool call uses 2 tasks from your plan's quota.
Find the right Zapier plan

Can I use Zapier MCP with any AI platform?

Zapier MCP seamlessly integrates with platforms like Cursor, Claude, or any other app that supports MCPs.

Can I build on Zapier MCP as a developer?

Absolutely! Zapier MCP lets developers bring Zapier's 30,000+ Searches and Actions into their apps.
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How quickly can I get started?

You can set up your MCP endpoint and start running Actions in minutes.

How can I get a higher quota?

Zapier MCP is available to all accounts. One MCP tool call uses 2 tasks from your plan's quota. You can see your task usage by logging into your Zapier MCP account, and add tasks to your plan anytime.
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Can I use Zapier MCP with my Zapier Enterprise account?

Not out of the box. Zapier MCP doesn't currently support app and action restrictions that may be in place on an Enterprise account. If you're on an Enterprise plan and would like to use Zapier MCP, please reach out to us.