Instant Replies
Auto-generate and send personalized SMS responses the moment a message arrives, satisfying customers 24⁄7.
- SMS Automation
- AI SMS Communication
AI SMS Communication
AI-powered SMS automation lets you instantly reply to customers, broadcast messages to the right people, and keep a searchable record of every text. Zapier connects your SMS provider with AI models to draft or send context-aware responses, route messages to teams, and archive conversations automatically. The result is faster support, clearer team coordination, and reliable communication history without manual effort.
Team Visibility
Forward incoming texts to Slack, email, or group numbers so your team can act quickly and never miss urgencies.
Message Logging
Archive every inbound and outbound SMS in spreadsheets or CRMs to create a searchable audit trail for analysis.
Featured use cases
Automate SMS intake, AI reply drafts, and team notifications in chat channels for faster, coordinated responses.
+ moreAutomate AI-powered SMS replies to ensure fast, consistent engagement and reduce manual workload.
+ moreAutomatically forward incoming SMS to specified contacts or channels for rapid, AI-enhanced communication.
+ moreAutomatically capture, analyze, and log incoming SMS communications to drive insights and streamline tracking without manual intervention.
+ moreAutomatically generate and send instant SMS replies to streamline communication without manual effort.
+ more