Centralized Tracking
Automatically record every incoming SMS in your chosen apps to preserve a searchable, analyzable history.
- SMS Automation
- SMS Communication
SMS Communication
SMS Communication automations let Zapier capture, route, and reply to text messages without manual effort. Messages are instantly logged, shared with the right teammates, and answered with predefined or AI-generated responses. This keeps conversations organized, speeds up follow-up, and ensures no customer text slips through the cracks.
Team Visibility
Instantly broadcast new texts to channels or numbers so the right people see and act on them.
Rapid Response
Send auto-replies or AI-generated answers to engage customers immediately and reduce wait times.
Featured use cases
Automatically forward incoming SMS messages to your team’s communication channels for instant visibility and faster response.
+ moreInstantly alert your team in your workspace whenever new SMS messages arrive to enhance responsiveness and collaboration.
+ moreAutomatically handle, process, and respond to inbound SMS messages through customizable, integrated workflows for faster and more reliable communication.
+ moreAutomatically forward incoming SMS to chosen numbers or channels for instant alerts and streamlined communication.
+ moreAutomatically capture, log, and analyze inbound SMS messages in real time to improve tracking accuracy and streamline communication reporting.
+ moreAutomatically respond to incoming SMS messages with predefined or generated replies to ensure prompt, consistent engagement and save manual effort.
+ more