Connect Wrangle to Zendesk and automate your work

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

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Select a trigger from Wrangle

A trigger is an event that starts your Zap and runs the workflow. For example, with Wrangle, a trigger could be "Ticket Completed."

A trigger is the event that kicks off your automated workflow.

Setup an action from Zendesk

An action is what takes place after the automation is triggered. For example, with Zendesk, the action could be "Create Organization."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Wrangle to Zendesk

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Triggers and actions are the main components of every automated workflow.

Create your first workflow

Quickly connect Wrangle to Zendesk with a Zapier template.

Our most popular template

Start new tickets in Zendesk when ticket tracking begins in Wrangle
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Wrangle + Zendesk

Start new tickets in Zendesk when ticket tracking begins in Wrangle

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Wrangle + Zendesk

Connect Wrangle and Zendesk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Connect Wrangle and Zendesk to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Inbox
  Required
Trigger
Scheduled
Try It
- Workflow
  Required
Trigger
Scheduled
Try It
- Workflow
  Required
- Slack User ID of user starting this Ticket
  Required
Action
Write
- View
  Required
Trigger
Scheduled
Try It
- Tags
Trigger
Instant
Try It

- Ticket (Required for non-admins)
Trigger
Scheduled
Try It
New User
Triggers when a new user is created.
Trigger
Scheduled
Try It

- Ticket Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Ticket Name
  Required
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External_id
- Email CC
- Attachment
Action
Write
- Ticket (Required for non-admins)
- Comment
  Required
- First Comment/Description format
- Should the comment be public?
Action
Write
- Organization
  Required
- Ticket Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Ticket Name
  Required
- Requester Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Ticket Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Search or write

- Inbox
  Required
Trigger
Scheduled
Try It
- Inbox
  Required
- Ticket Name
  Required
- Ticket Description
- Tags
- Slack User ID of user starting this Ticket
  Required
Action
Write
New Group
Triggers when a new group is created.
Trigger
Scheduled
Try It
- Organization
Trigger
Scheduled
Try It
New Organization
Triggers when a new organization is created.
Trigger
Scheduled
Try It
- Organization
Trigger
Scheduled
Try It
New View
Triggers when a new view is created.
Trigger
Scheduled
Try It
- Ticket (Required for non-admins)
- Tags
Action
Write
- Ticket (Required for non-admins)
- Comment
  Required
- Should the comment be public?
- Attachment
Action
Write
- Ticket (Required for non-admins)
- Tags
Action
Write
- Ticket (Required for non-admins)
- Subject
  Required
- Assignee
- Group
- Status
- Comment
  Required
- First Comment/Description format
- Should the comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External_id
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Ticket Name
  Required
- Requester Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Info
- Type
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Ticket Name
  Required
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External_id
- Email CC
- Attachment
Action
Search or write
- Query
  Required
- Ticket Name
  Required
- Requester Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write

Automate Zendesk: get inspired on the Zapier blog

About Wrangle

Wrangle is the easiest way to manage tickets and business workflows in Slack.

Related categories

Team Collaboration

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories

Customer Support

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