WhatsApp Business + Zendesk
Send WhatsApp Business updates for new Zendesk tickets
Keep customers informed about their support requests. When a new ticket is created in Zendesk, this Zap sends an automated template message via WhatsApp Business with the ticket number and expected response time, setting clear expectations.
Keep customers informed about their support requests. When a new ticket is created in Zendesk, this Zap sends an automated template message via WhatsApp Business with the ticket number and expected response time, setting clear expectations.
- When this happens...New Ticket
Triggers when a new ticket is created. Optionally select an organization.
- automatically do this!Send Template Message
Sends a template message to a WhatsApp user.
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About WhatsApp Business
WhatsApp Business is a customer messaging app that delivers fast, reliable communication through organized chats, automated responses, and business profiles.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
