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TIA Integrations

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Customer Support

Put TIA to work with AI and enterprise-grade automation

Automate smarter with TIA and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.

Start free with email
Start free with email
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  • No-code AI automation
  • Full audit trails and controls
  • SOC 2 and GDPR compliant
  • Easy visual workflow builder
  • 9,000+ apps, 450+ AI tools
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Or pick an app to pair with
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ActiveCampaign
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ActiveCampaign
Marketing Automation

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Agent
    • Form
    Trigger
    Instant
    Try It
    • Agent
    Trigger
    Instant
    Try It
    • Agent
    • Only when the new status is
    Trigger
    Instant
    Try It
    • Agent
      Required
    • Subject
      Required
    • Description
      Required
    • Requester Email
    • Requester Name
    • Category
    • Priority
    Action
    Write

For builders

Let your AI safely access TIA

Go beyond Zap workflows. Install Zapier in your AI to call TIA actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.

No code

Call actions in natural language with Zapier MCP

Act in TIA from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.

Example actions on this page

  • Create Lead
  • Create Ticket

Works with

Claude · ChatGPT · Cursor · Any MCP-compatible AI

Install Zapier MCP
Code

Work in code with the Zapier SDK

Expose TIA actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().

Install

npm install @zapier/zapier-sdk
npm install -D @zapier/zapier-sdk-cli
zapier-sdk login
# create a TIA connection @ https://zapier.com/app/assets/connections

Run an action

// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";

const zapier = createZapierSdk();

const { data: connection } = await zapier.findFirstConnection({ app: "tia", owner: "me" });

await zapier.runAction({
  app: 'tia',
  action: 'createLead',
  connection: connection.id,
  input: {
    {inputKeyValuePairs}
  },
});
Open the SDK docs

Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.

TIA Help & Support

Common questions

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About TIA
TIA is a customer support platform where AI agents answer questions on your site, capture leads, and raise tickets for your team.
Related categories

Popular TIA Integrations

  • Email by Zapier
  • Airtable
  • ActiveCampaign

Popular TIA Integrations