Teamwork Desk + Google Forms Integrations

How to connect Teamwork Desk + Google Forms

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Supported triggers and actions

What does this mean?

New Agent Reply
Triggers when an agent sends a new reply.
Trigger
Instant
New Customer
Triggers when a new customer is created.
Trigger
Instant
New Customer Reply
Triggers when a customer sends a new reply.
Trigger
Instant
Thread Edited
Triggers when a thread has been edited.
Trigger
Instant
Ticket Assigned
Triggers when a ticket is assigned.
Trigger
Instant
New Ticket
Triggers when a new ticket is created.
Trigger
Instant
New Ticket Note
Triggers when a ticket note is created.
Trigger
Instant
Ticket Unassigned
Triggers when a ticket is unassigned.
Trigger
Instant
Teamwork Desk
Add a reply to a ticket.
Scheduled
Action
Teamwork Desk
Assigns ticket to the specified user.
Scheduled
Action
Teamwork Desk
Creates a new customer.
Scheduled
Action
Teamwork Desk
Creates a new ticket.
Scheduled
Action
Teamwork Desk
Links a Teamwork Projects task to a ticket.
Scheduled
Action
Teamwork Desk
Unassigns a ticket.
Scheduled
Action
Teamwork Desk
Updates an existing customer.
Scheduled
Action
Teamwork Desk
Updates an existing ticket.
Scheduled
Action
Teamwork Desk
Find an existing customer by name or email address.
Scheduled
Action
Teamwork Desk
Finds an existing ticket by ticket ID or keyword search.
Scheduled
Action
Teamwork Desk
Find or Create Customer
Scheduled
Action
Teamwork Desk
Find or Create Ticket
Scheduled
Action
Google Forms
Triggered when a new response row is added to the bottom of a spreadsheet.
Instant
Trigger
Google Forms
Triggered when a new response row is added or modified in a spreadsheet.
Instant
Trigger
Google Forms
Create a new response/entry (row) in a specific spreadsheet.
Scheduled
Action
Google Forms
Finds a response row by a column and value. Returns all the values on that matching row.
Scheduled
Action
Google Forms
Finds or creates a specific lookup row.
Scheduled
Action

How Teamwork Desk + Google Forms Integrations Work

Step 1: Authenticate Teamwork Desk and Google Forms.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.