SysAid + Twilio
SysAid + Twilio
SysAid + Twilio integrations
Create SysAid tickets from new SMSes (text messages) received via Twilio
Add another way for your users to create tickets! Your users can send an SMS (text message) to a dedicated number setup via Twilio and this Zap will automatically create a ticket in SysAid based on the text message received.
- When this happens...New SMSTriggers when an SMS is sent to your Twilio number.
- automatically do this!Create Service RecordCreate a new Service Record
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More things you can do with Twilio and SysAid
Discover other triggers and actions you can use with Twilio and SysAid
- New Phone Number
Triggers when you add a new phone number.
Try ItTriggerPolling - New Recording
Triggers when a new recording is available on your account.
Try ItTriggerPolling - New Transcription
Triggers when a new transcription is available on your account.
Try ItTriggerPolling - From NumberRequired
- To_numberRequired
- MessageRequired
- Voice
- Language
- Send Digits
ActionWrite
- Instructions_copy
Try ItTriggerInstant- To NumberRequired
- Apply US Prefix
Try ItTriggerPolling- To NumberRequired
Try ItTriggerPolling- Help Text
- From NumberRequired
- Alphanumeric Sender ID
- To_numberRequired
- MessageRequired
- Media_url
ActionWrite
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About Twilio
An easy tool for developers to send and receive SMS and voice calls.
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