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SysAid + Twilio
SysAid + Twilio
Create SysAid tickets from new SMSes (text messages) received via Twilio
Add another way for your users to create tickets! Your users can send an SMS (text message) to a dedicated number setup via Twilio and this Zap will automatically create a ticket in SysAid based on the text message received.
- When this happens...New SMSTriggers when an SMS is sent to your Twilio number.
- automatically do this!Create Service RecordCreate a new Service Record
- Free forever for core features
- 14 day trial for premium features & apps
More things you can do with Twilio and SysAid
Discover other triggers and actions you can use with Twilio and SysAid
- New Phone Number
Triggers when you add a new phone number.
Try ItTriggerPolling - New Recording
Triggers when a new recording is available on your account.
Try ItTriggerPolling - New Transcription
Triggers when a new transcription is available on your account.
Try ItTriggerPolling - From NumberRequired
- To_numberRequired
- MessageRequired
- Voice
- Language
- Send Digits
ActionWrite
- Instructions_copy
Try ItTriggerInstant- To NumberRequired
- Apply US Prefix
Try ItTriggerPolling- To NumberRequired
Try ItTriggerPolling- Help Text
- From NumberRequired
- Alphanumeric Sender ID
- To_numberRequired
- MessageRequired
- Media_url
ActionWrite
Related categories
About Twilio
An easy tool for developers to send and receive SMS and voice calls.
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