Put SupportMagic to work with AI and enterprise-grade automation
Automate smarter with SupportMagic and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
- No-code AI automation
- Full audit trails and controls
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- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
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Or pick an app to pair with
Slack
Team Chat
Gmail
Email, Google
Airtable
Databases
ActiveCampaign
Marketing Automation
Slack
Team Chat
Gmail
Email, Google
Airtable
Databases
ActiveCampaign
Marketing Automation
Slack
Team Chat
Gmail
Email, Google
Airtable
Databases
ActiveCampaign
Marketing Automation
Join millions worldwide who automate their work using Zapier
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Form Submission
Triggers when a customer submits an email via a form.
Try ItTriggerInstant - Intent Matched
Triggers when a conversation matches an intent.
Try ItTriggerInstant - New Conversation
Triggers when a new conversation starts.
Try ItTriggerInstant - Conversation UUIDRequired
Try ItTriggerInstant
- New Human Handoff
Triggers when a conversation is handed over to a human agent.
Try ItTriggerInstant - Test Conversation UUIDRequired
Try ItTriggerInstant- New Message
Triggers when a new message appears in any conversation.
Try ItTriggerInstant - Сhatbot UUID
- First Name
- Last Name
- Email
- Phone
- Url
- Country
- State
- City
- External User ID
- Avatar URL
ActionWrite
For builders
Let your AI safely access SupportMagic
Go beyond Zap workflows. Install Zapier in your AI to call SupportMagic actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
No code
Install Zapier MCPCall actions in natural language with Zapier MCP
Act in SupportMagic from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Code
Open the SDK docsWork in code with the Zapier SDK
Expose SupportMagic actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a SupportMagic connection @ https://zapier.com/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "supportmagic", owner: "me" });
await zapier.runAction({
app: 'supportmagic',
action: 'create_conversation',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.
SupportMagic Help & Support
Common questions
Related categories