Super Receptionist + Yammer
Send messages in Yammer for new Super Receptionist calls
When your call center receives a call, you'll want to use this call data record to send a message in Yammer. Yammer makes it easy to communicate within your company at the speed of light with your own internal social networks where employees can connect and build meaningful business relationships. That way, for any new call you will be able to create a new feed story inside Yammer.
When your call center receives a call, you'll want to use this call data record to send a message in Yammer. Yammer makes it easy to communicate within your company at the speed of light with your own internal social networks where employees can connect and build meaningful business relationships. That way, for any new call you will be able to create a new feed story inside Yammer.
- When this happens...New Call Data Record
Triggers when a call is completed, as a CDR is generated once an agent or customer hangs up.
- automatically do this!Create Message
Triggers when new messages are posted.
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