Slack + Watermelon

Send Slack messages for new conversations in Watermelon

This Zap helps you get notifications in Slack whenever there is a new conversation in Watermelon. Set it up to automatically generate a custom message in Slack for each new Watermelon conversation, keeping your team up to date effortlessly.

When this happens...
New Conversation
Triggers when there's a new conversation.
TriggerScheduled
automatically do this!
Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
ActionWrite

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Supported triggers and actions

What does this mean?

Handover Conversation Agent
Triggers when a conversation is handed over from the chatbot to a human agent
Trigger
Instant
Try It
New Contact
Triggers when there's a new contact.
Trigger
Scheduled
Try It
Updated Contact
Updated contacts.
Trigger
Instant
Try It
- Conversation ID
- User ID
- Message typeRequired
- Message bodyRequired
Action
Write
- Contact idRequired
Action
Search

- Search valueRequired
Action
Search
New Channel
Triggers whenever a new #channel is created.
Trigger
Instant
Try It

- Include Alias
Trigger
Instant
Try It
- User Name
- Highlight Word
- Trigger for Bot Messages?
Trigger
Instant
Try It
New Pushed Message
Triggers when you click the "Push to Zapier" button from a message in Slack.
Trigger
Instant
Try It
New Saved Message
Triggers when you save a message.
Trigger
Instant
Try It
- TextRequired
- Remind when?Required
- Remind who?
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
- File
- Thread
- Send Channel Message?
Action
Write
- Channel NameRequired
Action
Write
- ChannelRequired
- TopicRequired
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
- Search QueryRequired
- Sort By
- Sort Direction
Action
Search
- IDRequired
- Return Raw Results?
Action
Search
- UsernameRequired
- Return Raw Results?
Action
Search

Handover Conversation Team
Triggers when a conversation is handed over from the chatbot to a team
Trigger
Instant
Try It
New Conversation
Triggers when there's a new conversation.
Trigger
Scheduled
Try It
New Contact
Creates a new contact
Action
Write
- Contact idRequired
Action
Write
- Conversation idRequired
Action
Search
- Trigger for Bot Messages?
Trigger
Instant
Try It
- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
Try It
- Channel
- User Name
- Shared
Trigger
Instant
Try It
- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
Try It
- Reaction
- Channel
- User
Trigger
Instant
Try It
New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
Try It
- ChannelRequired
- UsersRequired
Action
Write
- Send Multi Message
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
- File
- Thread
- Send Channel Message?
Action
Write
- First Name
- Last Name
- Title
- Email
- User
Action
Write
- Raw Request User Info
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
- EmailRequired
- Return Raw Results?
Action
Search
- Full NameRequired
- Return Raw Results?
Action
Search

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Learn more Help

Related categories

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About Watermelon

With Watermelon you create chatbots, manage conversations and collaborate with your team to deliver an unforgettable customer service experience.

Help

Related categories

Customer Support

PRODUCTS

CAPABILITIES

By team

Slack + Watermelon

Send Slack messages for new conversations in Watermelon

Handover Conversation Agent

New Contact

Updated Contact

Sends a Message

Conversation ID

User ID

Message bodyRequired

Find Contact

Contact idRequired

Search Contacts

Search valueRequired

New Channel

New Team Custom Emoji

Include Alias

New Mention

User Name

Highlight Word

Trigger for Bot Messages?

New Pushed Message

New Saved Message

Add Reminder

TextRequired

Remind when?Required

Remind who?

Send Channel Message

ChannelRequired

Message TextRequired

Send as a bot?

Bot Name

Bot Icon

Include a link to this Zap?

Attach Image by URL

Auto-Expand Links?

Link Usernames and Channel Names?

Schedule At

Zap Id

File

Thread

Send Channel Message?

Create Channel

Channel NameRequired

Set Channel Topic

ChannelRequired

TopicRequired

Set Status

Status Text

Status Emoji

Expiration Time

Delete Message

Find Message

Search QueryRequired

Sort By

Sort Direction

Find User by ID

IDRequired

Return Raw Results?

Find User by Username

UsernameRequired

Return Raw Results?

Handover Conversation Team

New Conversation

New Contact

Updates an Existing Contact

Contact idRequired

Find Conversation

Conversation idRequired

New Public Message Posted Anywhere

Trigger for Bot Messages?

New Message Posted to Channel

ChannelRequired

Trigger for Bot Messages?

New File

Channel

User Name

Shared