Skedda + Zendesk

Skedda + Zendesk integrations

Create tickets in Zendesk for new user bookings in Skedda

Manage your customer inquiries faster with this workflow. When a new booking is made in Skedda, a corresponding ticket is created in Zendesk effortlessly. Enhance your customer support process and keep track of all user bookings in one place, providing a seamless experience for your users.

When this happens...
New User BookingTriggers when a new booking is made for a user.
TriggerInstant
automatically do this!
Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
ActionWrite

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

More things you can do with Skedda and Zendesk

Discover other triggers and actions you can use with Skedda and Zendesk

Cancelled Internal Booking
Triggers when an internal booking is cancelled, including when a whole recurring series is cancelled or when a single occurrence of a recurring booking is removed. For occurrence-level cancellation, parentId is set to the parent booking ID.
Trigger
Instant
Try It
New Booking Request
Triggers when a new booking request is submitted.
Trigger
Instant
Try It
New User Booking
Triggers when a new booking is made for a user.
Trigger
Instant
Try It
Updated User Booking
Triggers when a user booking is updated (single, series-level, or occurrence-level). Includes the full booking and a map of changed fields with old and new values.
Trigger
Instant
Try It
- Tags
  Required
Trigger
Polling
Try It

- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It

- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Follow-up Source Ticket
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write

Cancelled User Booking
Triggers when a user booking is cancelled, including when a whole recurring series is cancelled or when a single occurrence of a recurring booking is removed. For occurrence-level cancellation, parentId is set to the parent booking ID.
Trigger
Instant
Try It
New Internal Booking
Triggers when a new internal booking is created.
Trigger
Instant
Try It
Updated Internal Booking
Triggers when an internal booking is updated (single, series-level, or occurrence-level). Includes the full booking and a map of changed fields with old and new values.
Trigger
Instant
Try It
New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write

About Skedda

The elegant booking app for scheduling the use of spaces at venues, offices, clinics, studios and more.

Learn moreLearn moreHelpHelp

Related categories

Scheduling & Booking

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

Premium

Similar apps

Help Scout

Customer Support

Freshdesk

Customer Support

HappyFox

Customer Support