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Set up your first integration
Quickly connect Shopify to Slack with a Zapier template.
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How Zapier works
Zapier makes it easy to integrate Shopify with Slack - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Blog" from Shopify.
Add your action
An action happens after the trigger—such as "Add Reminder" in Slack.
You’re connected!
Zapier seamlessly connects Shopify and Slack, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Blog
Triggers when a new blog is added to your Shopify store.
Try ItTriggerPolling - Risk Level
Try ItTriggerPolling- New Cancelled Order
Triggers whenever an order is cancelled (with line item support).
Try ItTriggerInstant - New Customer
Triggers when a new customer is added to your Shopify account.
Try ItTriggerInstant
- BlogRequired
- Blog Entry Status
Try ItTriggerPolling- Abandoned Cart Age (Hours)Required
Try ItTriggerPolling- New Company
Triggers when a new company is created.
Try ItTriggerInstant - New Draft Order
Triggers when a new draft order is created
Try ItTriggerInstant
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Connect Shopify and Slack to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
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Frequently Asked Questions about Shopify + Slack integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Shopify and Slack
What should I do if a trigger doesn't seem to be working correctly in my Shopify and Slack integration?
If your trigger isn't firing correctly, we recommend first checking that your Shopify store and Slack are both connected properly. Review if the specific event you're expecting, such as a new order or customer update, is accurately set as a trigger. Make sure the necessary permissions are authorized for these applications in our platform. If everything appears in order and it's still not working, check our status page for any ongoing outages or contact our support team for personalized help.
How can I set up notifications in Slack for new Shopify orders?
You can set up a trigger for 'New Order' in your Shopify account that will then send a message to your chosen Slack channel. First ensure both your Shopify and Slack accounts are connected to our platform. Then create an automation ('Zap') by selecting the 'New Order' trigger for Shopify and connect it with an action in Slack such as 'Send Channel Message'. Customize the message with specific order details you want included.
Is it possible to update inventory levels in Slack when changes occur in my Shopify store?
Yes, you can set up an action to notify a Slack channel whenever there is a change in inventory levels on Shopify. Use the trigger 'Inventory Level Updated' on our platform connected with the 'Send Channel Message' action on Slack. This way, any time inventory is updated on Shopify, you'll receive real-time alerts directly within your chosen Slack workspace.
Can I automate sending welcome messages to new customers via Slack using this integration?
While this integration primarily connects events from Shopify to actions within Slack rather than sending messages TO customers, you can certainly notify internal channels when new customers sign up by using the 'New Customer' trigger from Shopify linked with sending an internal alert or note on a specified Slack channel.
What triggers are available for use with the Shopify-Slack integration?
Some popular triggers you can use include 'New Order', 'Order Paid', 'New Customer', 'Inventory Level Updated', and many others. These triggers allow you to automate various workflows between your Shopify store and team communications through Slack. You can browse through all available triggers after connecting your accounts on our platform.
How often do we synchronize data between Shopify and Slack?
The synchronization frequency depends on how you've configured each Zap (automation) involving these apps. Generally, events detected by our system from Shopify are sent almost instantly as real-time notifications to your chosen channels or users within Slack based on the actions you've set up.
Are there limits on how many messages can be sent from integrations like this into my team's Slack channels?
Yes, there are limits based on both app-specific quotas and any custom settings you've placed within your Zapier account—such as optimizations we've built-in like batch triggers that consolidate multiple events into fewer messages if needed. Check both platforms' usage guidelines or consult our support if you're experiencing limitations.
