ShipStation + WhatsApp Business

ShipStation + WhatsApp Business integrations

Send WhatsApp Business shipping notifications from ShipStation

Alert customers when orders ship. When an item ships in ShipStation, this Zap automatically sends a WhatsApp Business template message with tracking details, so customers know exactly when to expect delivery.

When this happens...
Item ShippedTriggers for each individual line item when a new outbound shipping label is created for an order.
TriggerInstant
automatically do this!
Send Template MessageSends a template message to a WhatsApp user.
ActionWrite

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More things you can do with ShipStation and WhatsApp Business

Discover other triggers and actions you can use with ShipStation and WhatsApp Business

- Restrict to Store?
Trigger
Instant
Try It
- Restrict to Store?
Trigger
Instant
Try It
- ShipStation Store
- Order #
  Required
- Order Status
  Required
- Unique ID
  Required
- Order Date
  Required
- Buyer Name
  Required
- Payment Date
- Buyer Email
- Recipient Name
  Required
- Recipient Company
- Recipient Address (Line 1)
  Required
- Recipient Address (Line 2)
- Recipient City
  Required
- Recipient State
- Recipient Postal Code
  Required
- Recipient Country Code
- Recipient Phone #
- Amount Paid
- Tax Paid
- Shipping Paid
- Customer's Notes
- Internal Notes
- Is a Gift?
- Gift Message
- Requested Shipping Method
- Sku
- Name
- Image URL
- Quantity
- Unit Price
Action
Write
- Status types
- Recipient phone number
Trigger
Instant
Try It
- Session_window_info
- Recipient phone number
  Required
- Message text
  Required
- Preview URL
- Reply to message ID
Action
Write

- Recipient phone number
  Required
- Template
  Required
Action
Write

- Restrict to Store?
Trigger
Instant
Try It
- Restrict to Store?
Trigger
Instant
Try It
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Message types
- From phone number
- Only replies
Trigger
Instant
Try It
- Session_window_info
- Recipient phone number
  Required
- Media type
  Required
- File
  Required
- Reply to message ID
Action
Write
- Media ID
  Required
Action
Search

About ShipStation

ShipStation helps eCommerce retailers organize, process, and fulfill their orders from all the most popular marketplaces and shopping carts using the top shipping carriers.

Learn moreLearn moreHelpHelp

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eCommerce

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About WhatsApp Business

WhatsApp Business is a customer messaging app that delivers fast, reliable communication through organized chats, automated responses, and business profiles.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS

Premium