Post Slack messages for new Request Tracker tickets
This Zap gives you an easy way to stay on top of your ticket traffic. Once it's active, this integration automaticallly posts a message to a selected Slack channel as soon as a new ticket is created in the selected queue. The Slack message can contain ticket details including the ticket id, subject, and more, so you'll know what the ticket is about.
This Zap gives you an easy way to stay on top of your ticket traffic. Once it's active, this integration automaticallly posts a message to a selected Slack channel as soon as a new ticket is created in the selected queue. The Slack message can contain ticket details including the ticket id, subject, and more, so you'll know what the ticket is about.
- When this happens...Ticket Created
Triggers when a new Request Tracker ticket is created.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
- Free forever for core features
- 14 day trial for premium features & apps