Recurly + Zendesk

Create new Zendesk users from new Recurly subscriptions

Streamline your customer management process with this seamless automation. When a new subscription takes place in Recurly, a corresponding user is promptly created in Zendesk. This workflow not only saves you time but also ensures that all customer information is accurately recorded in your customer service software. Enjoy a more efficient workflow and improved customer experience.

When this happens...
New Subscription
Triggered when a new Subscription is created.
TriggerInstant
automatically do this!
Create User
Triggers when a new user is created.
ActionWrite

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Supported triggers and actions

What does this mean?

New Account
Triggered when you add a new account.
Trigger
Scheduled
Try It
- type
Trigger
Instant
Try It
- Account Code
- State
- Type
Trigger
Scheduled
Try It
- Account CodeRequired
- Username
- E-mail
- CC emails
- First name
- Last name
- Company
- VAT number
- Tax exempt
- Phone number
- Street 1
- Street 2
- City
- State/Province
- Zip/Postal code
- Country
Action
Write
- ViewRequired
Trigger
Scheduled
Try It

- Tags
Trigger
Instant
Try It
- Ticket (Required for non-admins)
Trigger
Scheduled
Try It

New User
Triggers when a new user is created.
Trigger
Scheduled
Try It
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- TicketRequired
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- QueryRequired
Action
Search
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Search or write
- QueryRequired
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write

New Invoice
Triggered when a new Invoice is created.
Trigger
Instant
Try It
New Subscription
Triggered when a new Subscription is created.
Trigger
Instant
Try It
- Account CodeRequired
- Username
- Email
- First Name
- Last Name
- Company Name
Action
Write
New Group
Triggers when a new group is created.
Trigger
Scheduled
Try It
- Organization
Trigger
Scheduled
Try It
New Organization
Triggers when a new organization is created.
Trigger
Scheduled
Try It
- Organization
Trigger
Scheduled
Try It
New View
Triggers when a new view is created.
Trigger
Scheduled
Try It
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- CommentRequired
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Search or write
- QueryRequired
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Search or write

About Recurly

Recurly is a subscription management platform delivering a competitive advantage for leading brands worldwide. Trusted by Sling TV, BarkBox, Asana, and thousands more to drive recurring revenue.

Learn more Help

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn more Help

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PRODUCTS

CAPABILITIES

By team

Recurly + Zendesk

Create new Zendesk users from new Recurly subscriptions

New Account

Push Notification

type

New Transaction

Account Code

State

Type

Update Account

Username

E-mail

CC emails

First name

Last name

Company

VAT number

Tax exempt

Phone number

Street 1

Street 2

City

State/Province

Zip/Postal code

Country

New Ticket in View

ViewRequired

Tag Added to User

Tags

New Action on Ticket

Ticket (Required for non-admins)

New User

Create Organization

NameRequired

Details

Notes

Tags

Domain Names

External Id

Shared Tickets

Shared Comments

Create Ticket

SubjectRequired

Assignee

Collaborators

Collaborator Emails

Group

Requester Name

Requester Email

First Comment/Description format

First Comment/DescriptionRequired

Should the first Comment be public?

Tags

Status

Type

Priority

Submitter

Ticket form

Sharing Agreements

Brand

External ID

Email CC

Attachment

Add Comment to Ticket

TicketRequired

Comment body

Comment format

Should the Comment be public?

Update Organization

OrganizationRequired

Name

Details

Notes

Tags

Domain Names

External Id

Shared Tickets