Quo + Zoho Desk

Create tickets in Zoho Desk for every new incoming message received in Quo

Stay on top of your customer service game with this seamless process. When a new message arrives in your Quo app, a ticket is instantly created in your Zoho Desk app. This workflow ensures smooth customer communication, saving you time and effort on manual data entry. Simplify your customer support process with this efficient automation.

When this happens...
Incoming Message Received
Triggers when you receive a message.
TriggerInstant
automatically do this!
Create Ticket
Creates a new ticket for customer requests.
ActionWrite

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Supported triggers and actions

- Select Phone NumbersRequired
Trigger
Instant
Try It
- Select Phone NumbersRequired
Trigger
Instant
Try It
- User Id
Trigger
Polling
Try It
- Phone NumbersRequired
Trigger
Instant
Try It
- ID
- First Name
- Last Name
- Company
- Job Title
- Phone Numbers
- Email Addresses
- Share With
Action
Write

- Call IdRequired
Action
Search
- Call IdRequired
Action
Search

- Select Phone NumberRequired
- User Id
- ParticipantsRequired
- Created After
- Created Before
- Max ResultsRequired
- Page Token
Action
Search
- Select Phone NumberRequired
- User Id
- Participants
- Created After
- Created Before
- Max ResultsRequired
- Page Token
Action
Search
- OrganizationRequired
Trigger
Instant
Try It
- OrganizationRequired
Trigger
Instant
Try It
- OrganizationRequired
- DepartmentRequired
Trigger
Instant
Try It
- OrganizationRequired
- DepartmentRequired
- Direction
Trigger
Instant
Try It
- OrganizationRequired
- DepartmentRequired
Trigger
Instant
Try It
- OrganizationRequired
- Ticket IDRequired
- FileRequired
- Public
Action
Write
- OrganizationRequired
- Account NameRequired
- Description
- Email
- Website
- Fax
- Phone
- Industry
- Owner ID
- Street
- City
- State
- Country
- Zip Code
- Annual Revenue
Action
Write
- OrganizationRequired
- DepartmentRequired
- ContactRequired
- SubjectRequired
- Email
- Phone
- Description
- Category
- Sub Category
- Status
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- OrganizationRequired
- DepartmentRequired
- TicketRequired
- Contact
- Subject
- Email
- Phone
- Description
- Category
- Sub Category
- Status
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- OrganizationRequired
- DepartmentRequired
- Ticket NumberRequired
Action
Search
- OrganizationRequired
- EmailRequired
- Account
- Last NameRequired
- First Name
- Title
- Description
- Type
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street Address
- City
- State
- Country
- Zip Code
Action
Search or write

- Select Phone Numbers
Trigger
Instant
Try It
- Select Phone NumbersRequired
Trigger
Instant
Try It
- Phone NumbersRequired
Trigger
Instant
Try It
- Select Phone NumbersRequired
Trigger
Instant
Try It
- FromRequired
- ToRequired
- MessageRequired
- Mark conversation as done
Action
Write
- Call IdRequired
Action
Search
- idRequired
Action
Search
- Select Phone Numbers
- User Id
- Created After
- Created Before
- Exclude Inactive
- Updated After
- Updated Before
- Max Results
- Page Token
Action
Search
- User Id
Action
Search
- OrganizationRequired
Trigger
Instant
Try It
- OrganizationRequired
Trigger
Instant
Try It
- OrganizationRequired
Trigger
Instant
Try It
- OrganizationRequired
- DepartmentRequired
- StatusRequired
Trigger
Instant
Try It
- OrganizationRequired
- DepartmentRequired
Trigger
Instant
Try It
- OrganizationRequired
- DepartmentRequired
- TicketRequired
- ContentRequired
- PublicRequired
Action
Write
- OrganizationRequired
- Account
- Last NameRequired
- First Name
- Title
- Description
- Type
- Email
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street Address
- City
- State
- Country
- Zip Code
Action
Write
- OrganizationRequired
- DepartmentRequired
- TicketRequired
- From Address (E-Mail)Required
- To Address (E-Mail)Required
- Content TypeRequired
- Reply ContentRequired
- Is Forward
Action
Write
- Api Docs Info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Select OrganizationRequired
- EmailRequired
Action
Search

About Quo

Quo is a next-generation phone system to engage customers, collaborate with your team, and scale your reach with AI — without losing the personal touch.

Learn more

Related categories

Phone & SMS

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.

Learn more

Related categories

Related Zap Templates

Create Zoho Desk comments for new Quo messages received

Create new Zoho Desk tickets from completed Quo calls

Quo + Zoho Desk

Create tickets in Zoho Desk for every new incoming message received in Quo

Call Recording Completed

Call Transcript Completed

List Phone Numbers

Incoming Message Received

Create or Update Contact

Get Recordings for a Call

Get a Transcription for a Call

List Calls

List Messages

New Account

New Article

New Comment

New Message

New Ticket

Add Attachment

Create Account

Create Ticket

Update Ticket

Search Ticket

Find or Create Contact

Call Summary Completed

Incoming Call Completed

Outgoing Message Delivered

Outgoing Call Completed

Send a Message

Get a Summary for a Call

Get a Message by ID

List Conversations

List Phone Numbers

New Agent

New Attachment

New Contact

New Status Change

Updated Ticket

Add Comment

Create Contact

Send E-Mail Reply

API Request (Beta)

Find Contact

About Quo

Related categories

About Zoho Desk

Related categories

Related Zap Templates

Related Zap Templates