Quo + Survicate + Filter by Zapier
Send texts in Quo for new low NPS scores in Survicate
A low score is an opportunity to make it right. This Zap automatically sends a text through Quo whenever a survey response comes in below your set threshold in Survicate, so you can follow up with unhappy customers quickly, gather more context, and offer a gesture that brings them back.
A low score is an opportunity to make it right. This Zap automatically sends a text through Quo whenever a survey response comes in below your set threshold in Survicate, so you can follow up with unhappy customers quickly, gather more context, and offer a gesture that brings them back.
- When this happens...New Survey Completion
Triggers when the user completes the entire survey - answers all the available survey questions.
- automatically do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this!Send a Message
Sends a new message via Quo.
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