Do More With Qualaroo
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Create or update HubSpot contacts from new Qualaroo response scores
Having quick access to your HubSpot contacts latest Net Promoter Score and comments is essential to providing a world-class customer experience. Qualaroo + Zapier makes it simple and efficient to log your latest NPS results to HubSpot contacts. With this integration, whenever a new Qualaroo response score is received, Zapier will automatically create or update the correlating HubSpot contact;
*Note: Requires use of Qualaroo identity AP & HubSpot properties for NPS Score & NPS Comments *
How this Qualaroo-HubSpot integration works
- Your customer completes a Qualaroo Net Promoter Survey
- Zapier logs the survey score & verbatim comments to the HubSpot contact (Contact will be created if it does not already exist in HubSpot)
Send Slack channel messages for new Qualaroo responses
Quickly contacting customers with net promoter scores in the passive and detractor categories is a great way to re-engage them. The Qualaroo + Slack integration notifies a Slack channel of your choosing when your team receives a Qualaroo passive or detractor score so you can take action right away.
Note: Requires use of the Qualaroo identity API
How this Qualaroo-Slack integration works
- Your customer completes a Qualaroo net promoter survey
- All passive and detractor scores are posted to your teams Slack channel
Send Slack channel messages when new Qualaroo feedback campaigns are activated
The insights you get from user feedback are valuable to more than just your team but deadlines and goals make it difficult to let the right people know about a new feedback campaign. Qualaroo + Slack make it a breeze to let the right people know when you activate a new campaign. With this integration, Zapier will send a Slack channel message whenever a Qualaroo survey is activated.
How it works
- A Qualaroo survey is activated
- Zapier sends a message to your selected Slack channel letting them know a new feedback campaign is running along with a link to view results
Email your team when you create a new Qualaroo feedback campaign
Getting the input of everyone on your team before deploying a customer feedback campaign is a great way to ensure the campaign results are valuable to multiple members of your team. The Qualaroo + Gmail integration will automatically email your team when you begin working on a few feedback campaign so they can let you know what insights they want to collect from your new campaign.
How it works
- A new Qualaroo survey is created
- Zapier uses your Gmail account to email members of your team that may want to include content in your campaign
Post completed Qualaroo campaign results to Slack
Stay on top of your Qualaroo feedback campaigns by posting completed campaign results directly to Slack. Now your team will always know the results of a campaign, the minute it's finished!
How it works
- A Qualaroo campaign is deactivated
- Zapier sends a message to a Slack channel with a link to the campaign results
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Launched on Zapier April 24, 2018
Zapier combines Triggers (like "New Response") and Actions (like "Activate Survey") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.
The following Qualaroo Triggers, Searches, and Actions are supported by Zapier:
Triggers when a survey receives a response. It may take up to a minute to trigger.
Triggers when a survey is created.
Triggers when a survey is activated.
Triggers when a survey is deactivated.
Activates a survey.
Deactivates a survey.
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