Put PulseDesk to work with AI and enterprise-grade automation
Automate smarter with PulseDesk and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
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Or pick an app to pair with
BoldDesk
Customer Support
ClickUp
Project Management
Pipedrive
CRM (Customer Relationship Management)
GitHub
Developer Tools
Google Sheets
Google, Spreadsheets
Gmail
Email, Google
Google Calendar
Calendar, Google
Google Drive
File Management & Storage, Google
HubSpot
Marketing Automation
BoldDesk
Customer Support
ClickUp
Project Management
Pipedrive
CRM (Customer Relationship Management)
GitHub
Developer Tools
Google Sheets
Google, Spreadsheets
Gmail
Email, Google
BoldDesk
Customer Support
ClickUp
Project Management
Pipedrive
CRM (Customer Relationship Management)
GitHub
Developer Tools
Google Sheets
Google, Spreadsheets
Gmail
Email, Google
Google Calendar
Calendar, Google
Google Drive
File Management & Storage, Google
HubSpot
Marketing Automation
Join millions worldwide who automate their work using Zapier
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Issue Status Changed
Triggers when the status of a ticket changes in PulseDesk.
Try ItTriggerInstant - New Ticket Message
Triggers when a new message is added to a ticket.
Try ItTriggerInstant - Ticket's numberRequired
- CommentRequired
ActionWrite- EmailRequired
- SubjectRequired
- DescriptionRequired
ActionWrite
- New Ticket Comment
Triggers when a new comment is added to a ticket.
Try ItTriggerInstant - New Ticket
Triggers when a new call appears in PulseDesk.
Try ItTriggerInstant - EmailRequired
- First nameRequired
- Last nameRequired
ActionWrite
For builders
Let your AI safely access PulseDesk
Go beyond Zap workflows. Install Zapier in your AI to call PulseDesk actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
No code
Install Zapier MCPCall actions in natural language with Zapier MCP
Act in PulseDesk from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Code
Open the SDK docsWork in code with the Zapier SDK
Expose PulseDesk actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a PulseDesk connection @ https://zapier.com/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "pulsedesk", owner: "me" });
await zapier.runAction({
app: 'pulsedesk',
action: 'new_comment_action',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.
PulseDesk Help & Support
Common questions
Related categories