ProvenExpert + Zendesk + Filter by Zapier
ProvenExpert + Zendesk + Filter by Zapier
ProvenExpert + Zendesk integrations
Create Zendesk tickets for new negative reviews in ProvenExpert
Automatically create a Zendesk ticket whenever a new review with a rating below 3.5 is received in ProvenExpert. This ensures timely follow-up and prompt resolution of customer issues, helping to enhance satisfaction and strengthen your brand's reputation.
- When this happens...New ReviewTriggers when a new review is added to the survey.
- automatically do this...Only continue if...Set up rules to specify when this Zap can continue running.
- then do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with these apps
Discover other triggers and actions you can use with ProvenExpert, Filter by Zapier, and more
- Survey Code
Try ItTriggerInstant- SurveyRequired
ActionWrite- Only continue if...Required
ActionFilter- TagsRequired
Try ItTriggerPolling
- Survey CodeRequired
- EmailRequired
- Name
ActionWrite- SurveyRequired
- EmailRequired
ActionWrite- New Group
Triggers when a new group is created.
Try ItTriggerPolling - ViewRequired
Try ItTriggerPolling
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.
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