Triggers when a pass is updated and pushed to holders.

Creates a pass design headlessly — the same object the Studio builds, images by URL. Drafts are free; publishing costs the same credits as in the Studio.

Issues a pass to a customer by email or phone. With an email, Pass Studio sends the Apple & Google Wallet buttons unless Send Wallet Email or the pass's invite email is off. Deduplicates per email, phone, or barcode when you supply one — re-running for the same customer returns the existing pass.

Sends a message to everyone holding a pass, or to an audience of it, now or at a date and time: a campaign. iPhone shows it on the lock screen and as the latest update on the back of the pass; Android as a Google Wallet notification. Costs 2 credits per notified device, charged at the start.

Redeems a pass code the way the staff app does: validates the code, decrements uses, pushes the updated pass to the holder's wallet, fires Pass Redeemed, and advances a loop when the pass is spent. An event ticket is never refused for a second scan: the answer says when and where it was scanned before. Add an Order ID to record an online order instead of a counter scan.

⚠️ Deliberately revokes EVERY pass sharing a barcode (leaked shared code, cancelled event ticket batch). Dry Run is ON by default — it reports how many passes WOULD be revoked without touching them. Turn it off to execute.

Updates template fields — and optionally the venue location — and pushes the change to EVERY active holder of the pass. Use for event changes, moving pop-ups, or template-owned fields (title, details, terms, expiry).

Updates a pass design — name, status (publish or archive), distribution, colors, texts, images by URL — and pushes it to every holder like a Studio save. Per-holder values live in Update One Holder's Pass.

Finds a holder by email, phone (any format), or barcode content. A holder is a person with a card in a wallet: an issued link that was never opened is not found, so a search-or-create Zap issues again and gets the same card back (alreadyExisted = true). Turn on Re-send Email if Pass Exists to re-send the invite. Returns identity, the wallet cards, and loyalty state.

Returns one loyalty program: status, earning rules, offers, single-card back lines, tiers, and the passes it runs on.

Lists the account's holder profiles — one row per person, with every email, phone, and member id seen on their passes — as line items. Paginated. Not available on team API keys.

Lists a program's members with points balance, loop state, active code, tier, and identity, as line items. Paginated.

Triggers when a call is finished on your Twilio number.

Triggers when an SMS is sent to your Twilio number.

Triggers when a WhatsApp message is sent to your Twilio number.

Send a WhatsApp message to one or more recipients.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Adds (or deducts, with a negative number) loyalty points for one holder. Crossing the reward threshold triggers the full reward flow — new code, face change, push notification.

DEPRECATED: Create a Journey instead. Kept for existing Zaps: it builds the Basic Three-Step-Journey — a welcome coupon, a loyalty card with its earning rules, a reward coupon, and the rows between them — as drafts, nothing charged until they are published. The output carries the three pass ids; Program ID is the loyalty card. Set up new programs in the Studio with the card's Earning switch and the journey panel.

Moves one holder's card to the next pass of its journey — the follow-up pass set in the Studio — regardless of the journey's rules, once per run. For a step your own system decides: a paid upgrade, a check-in, a verified document.

Feeds an order into the Pass Studio engine: detects Pass Studio codes, matches the customer to a holder, accrues or redeems loyalty points, and issues a pass when appropriate. Idempotent — re-sending the same order is safe.

Redeems a reward on a membership card in one call: deducts the reward's cost from the member's points, clears or rewrites the Reward lines on the back of the card, pushes the card with an optional notification, and fires Pass Redeemed. For merchants whose own software decides when a reward is earned.

Revokes ONE holder's pass — it visibly dies in their wallet. If several live passes share the barcode, the action fails safely; use Revoke ALL by Barcode for deliberate mass revocation.

Updates fields on a single holder's pass and pushes it to their wallet. Template-owned keys (title, details, terms, expiry) are rejected — use Update Pass for ALL Holders for those.

Launches, pauses, or edits one loyalty program: status, name, earning rules, offers, notifications, single-card back lines, tiers. Send only what changes.

Returns one pass — design (colors, texts, image URLs, fields), status, distribution, share URL, editable field keys and labels, and the active-holder count.

Lists the holders (pass instances) of one pass, newest activity first, as line items — feed them to Looping by Zapier. Paginated: pass the returned Next Cursor to get the next page.

Lists the account's loyalty programs with their rules, status, and the pass ids each one runs on, as line items.

Call a number or numbers and say a message.

Send a SMS to a number or numbers.