OneCloud + Salesforce + Formatter by Zapier
Log newly-received SMS messages in OneCloud to Salesforce
Need to track incoming messages in Salesforce? Now you can do just that, without the copy-and-paste work. Log and report on your incoming texts in OneCloud directly in Salesforce, once you set up this integration.
Need to track incoming messages in Salesforce? Now you can do just that, without the copy-and-paste work. Log and report on your incoming texts in OneCloud directly in Salesforce, once you set up this integration.
- When this happens...SMS Received
Triggers when a new SMS is received using OneCloud v2 message subscriptions. Filters for inbound messages (direction: "orig"). Office Managers, Resellers, and Super Users can monitor messages for specific users or all users in their domain.
- automatically do this...Text
Work with text data to find & replace, capitalize, remove HTML, and more (with line-item support).
- then do this...Find Record by Query
Finds a record of a Salesforce object using a Salesforce Object Query (SOQL) WHERE clause.
- then do this!Create Record
Creates a new record of a specified Salesforce object.
- Free forever for core features
- 14 day trial for premium features & apps
New Call With Recording and Transcript
Polls for calls every 5 minutes with transcripts and recordings. Includes a 10-15 minute delay to ensure transcript and recording processing is complete. Returns enriched call data with sentiment analysis, transcripts, and recording URLs.
Try ItMissed Call (CDR)
Triggers when a call is missed using OneCloud v2 CDR subscriptions. Filters for calls where the terminating URI is "SpeakAccount" or "VMail", or where the call was not answered. Office Managers, Resellers, and Super Users can monitor calls for specific users or all users in their domain.
Try ItNew Voicemail
Triggers when a new voicemail is received using OneCloud v2 voicemail subscriptions. Office Managers, Resellers, and Super Users can monitor voicemails for specific users or all users in their domain.
Try ItSMS Sent
Triggers when an SMS is sent using OneCloud v2 message subscriptions. Filters for outbound messages (direction: "term"). Office Managers, Resellers, and Super Users can monitor messages for specific users or all users in their domain.
Try It
Call Completed (CDR)
Triggers when a call ends using OneCloud v2 CDR subscriptions. Office Managers, Resellers, and Super Users can monitor calls for specific users or all users in their domain.
Try ItList Sites
List all available sites
Try ItSMS Received
Triggers when a new SMS is received using OneCloud v2 message subscriptions. Filters for inbound messages (direction: "orig"). Office Managers, Resellers, and Super Users can monitor messages for specific users or all users in their domain.
Try ItFirst NameRequired
Last NameRequired
Extension NumberRequired
Voicemail PIN
Department
site
email
scope
Time Zone
Status Message
