New Relic Insights + PagerDuty

Create New Relic Insights custom events from PagerDuty incidents

Import data from recorded incidents directly into New Relic Insights with this automation. Once set up, each time there is a new or updated incident in PagerDuty, Zapier will add a new custom event in New Relic Insights. Save yourself time and record new data directly into your database.

When this happens...
New or Updated Incident
Triggers when new incidents are created, or when existing incidents change state.
TriggerInstant
automatically do this!
New Custom Event
Create a new custom event inside New Relic Insights for tracking.
ActionWrite

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Supported triggers and actions

What does this mean?

New or Updated Incident
Triggers when new incidents are created, or when existing incidents change state.
Trigger
Instant
Add Acknowledge Event
Acknowledge the incident with this Incident Key.
Action
Write
Add Resolve Event
Resolve the incident with this Incident Key.
Action
Write
Add Trigger Event
Trigger an incident in PagerDuty with this Incident Key.
Action
Write
Find User on Call
Find the user on call for a specific schedule.
Action
Search
New Custom Event
Create a new custom event inside New Relic Insights for tracking.
Action
Write

About New Relic Insights

New Relic Insights is a real-time analytics platform that collects metrics directly from your live production software and transforms them into actionable insights about your business, customers, and applications.

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About PagerDuty

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.