MySQL + Zendesk
Create tickets in Zendesk from new rows in MySQL for streamlined task management
Keep your customer service sharp and efficient with this workflow. Whenever there's a new row in your MySQL database according to your specified custom query, it creates a ticket straight away in Zendesk. This automation minimizes manual data entry, ensuring that all relevant information is immediately accessible in your helpdesk for quicker resolution and improved customer interactions.
Keep your customer service sharp and efficient with this workflow. Whenever there's a new row in your MySQL database according to your specified custom query, it creates a ticket straight away in Zendesk. This automation minimizes manual data entry, ensuring that all relevant information is immediately accessible in your helpdesk for quicker resolution and improved customer interactions.
- When this happens...New Row (Custom Query)
Triggered when new rows are returned from a custom query that you provide. Advanced Users Only
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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