Microsoft Teams + Xperience by Kentico

Microsoft Teams + Xperience by Kentico integrations

Send chat messages in Microsoft Teams for new contacts in Xperience by Kentico

Connect your Xperience by Kentico and Microsoft Teams apps to boost your efficiency. With this intuitive workflow, when a new contact emerges in Xperience by Kentico, it prompts a chat message in Microsoft Teams immediately. This automation ensures your team stays up-to-date about new contacts without ever leaving their chat interface, enhancing coordination and response times, making your customer service more effective.

When this happens...
New Form SubmissionTriggers when a new form submission is created.
TriggerInstant
automatically do this!
Send Chat MessageSends a message to an existing chat.
ActionWrite

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More things you can do with Xperience by Kentico and Microsoft Teams

Discover other triggers and actions you can use with Xperience by Kentico and Microsoft Teams

- Severity
  Required
Trigger
Instant
Try It
Content Moves to a Workflow Step
Triggers when content item moves to a step.
Trigger
Instant
Try It
- Team
  Required
Trigger
Polling
Try It
- Chat
  Required
- Exclude messages by you?
Trigger
Polling
Try It
- Team
  Required
Trigger
Polling
Try It

- Team
  Required
- Channel
  Required
Trigger
Polling
Try It
- Team Member
  Required
Action
Write

- Chat
  Required
- Message
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
- Message Text Format
- Reply Content
  Required
Action
Write
- Team
  Required
- Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Send To
  Required
- Message Text (Optional)
- Card Type
  Required
Action
Write
- Chat
  Required
- Message ID
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
Action
Search
- Chat ID
  Required
- Message ID
  Required
Action
Search
- Team
  Required
- Channel Name
  Required
- Include Archived Channels
Action
Search

- Form
Trigger
Instant
Try It
- Form
  Required
Action
Write
- Team
  Required
- Channel
  Required
- Member
- Highlight Word
Trigger
Polling
Try It
New Chat
Triggers when a new chat is created.
Trigger
Polling
Try It
- Team
  Required
- Channel
  Required
Trigger
Polling
Try It
- Team
  Required
- Channel Name
  Required
- Description
- Favorite for All?
Action
Write
- Team Member(s)
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Team
  Required
- Channel Name
  Required
- Description
Action
Write
- Team
  Required
- Public Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Chat
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Availability
  Required
- Duration (Minutes)
Action
Write
- Info
- Display Name
- First Name
- Last Name
- Mobile Phone
- Business Phone
- About Me
- Birthday
Action
Write
- Team
  Required
- Channel ID
  Required
Action
Search
- Chat ID
  Required
Action
Search
- Search by
  Required
Action
Search

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

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Related categories

Microsoft

Team Chat

Similar apps

Slack

Team Chat

Chatwork

Team Chat

Rocket.Chat

Team Chat

About Xperience by Kentico

Xperience by Kentico is a Digital Experience Platform (DXP) that helps marketing teams create, manage and automate activities across multiple digital channels.

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Related categories

Marketing

Related Zap Templates

Send chat messages in Microsoft Teams for new event logs in Xperience by Kentico

Move new Microsoft Teams chat messages to step in Xperience by Kentico content types