Send channel messages in Microsoft Teams for new chats in Smtih.ai Chats
Smith.ai chat answers questions, qualifies leads, and captures contact information via your website chat widget. Afterward, Smith.ai sends chat transcripts via email and text message. With this integration, you can also have contact information and chat transcripts sent to a Microsoft Teams channel as messages. This allows your employees visibility into the new chat leads and lets them follow up and manage contacts collaboratively.
Smith.ai chat answers questions, qualifies leads, and captures contact information via your website chat widget. Afterward, Smith.ai sends chat transcripts via email and text message. With this integration, you can also have contact information and chat transcripts sent to a Microsoft Teams channel as messages. This allows your employees visibility into the new chat leads and lets them follow up and manage contacts collaboratively.
- When this happens...New Chat
Triggers when a new chat is created.
- automatically do this!Send Channel Message
Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.
- Free forever for core features
- 14 day trial for premium features & apps