Microsoft Teams + ServiceBell

Get Microsoft Teams notifications for new visitor dials in ServiceBell

When a visitor to your site requests a video call, a message will be sent to a Microsoft Teams channel with links to view the session and answer the call.

When a visitor to your site requests a video call, a message will be sent to a Microsoft Teams channel with links to view the session and answer the call.

  1. When this happens...
    ServiceBellServiceBell
    Visitor Dials

    Triggers when a visitor requests help through the ServiceBell widget.

    TriggerInstant
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Bot Message

    Sends a message to a public channel from the Zapier bot. Requires installation of the Zapier app from the Teams Store.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

  • ServiceBell triggers, actions, and search

    Calendar Event Canceled

    Triggers when a Calendar Event is canceled.

    Trigger
    Instant
    Try It
  • ServiceBell triggers, actions, and search

    Calendar Event Created or Updated

    Triggers when a Calendar Event is created or updated.

    Trigger
    Instant
    Try It
  • ServiceBell triggers, actions, and search

    Visitor Email Added

    Triggers when an email address is collected for a Visitor and added to their custom metadata.

    Trigger
    Instant
    Try It
    • TeamRequired

    • ChannelRequired

    • Member

    • Highlight Word

    Trigger
    Polling
    Try It
microsoft-teams logo
microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Learn more

Related categories

  • Microsoft
  • Team Chat

Similar apps

Slack integrationsSlack integrations

Slack

Team Chat
Chatwork integrationsChatwork integrations

Chatwork

Team Chat
Rocket.Chat integrationsRocket.Chat integrations

Rocket.Chat

Team Chat
servicebell logo
servicebell logo

About ServiceBell

ServiceBell helps you win more customers and create better support experiences with live video chat, screen takeover, and user monitoring – directly on your website.

Related categories

  • Customer Support