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Zapier makes it easy to integrate Microsoft Dynamics 365 CRM with WordPress - no code necessary. See how you can get setup in minutes.
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Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM
1. Choose trigger event
WordPress
WordPress
2. Choose action
1. Select the event
Setup
Test
Microsoft Dynamics 365 CRM
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "New Account" from Microsoft Dynamics 365 CRM.
Add your action
An action happens after the trigger—such as "Upload Media" in WordPress.
You’re connected!
Zapier seamlessly connects Microsoft Dynamics 365 CRM and WordPress, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Create a new record or update an existing record in your app.
Post_type
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
User ID
Required
Email
First_name
Last_name
Name
Nickname
Description
Website
Role
Meta
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Title
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Copy_search_keyword
Search Keyword
Required
Email
Required
Username
Required
Password
Required
First_name
Last_name
Name
Nickname
Description
Website
Role
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
For AI agents & developers
Use Microsoft Dynamics 365 CRM and WordPress with AI agents and code
Beyond Zap workflows. Call Microsoft Dynamics 365 CRM and WordPress actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Microsoft Dynamics 365 CRM and WordPress actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Create Account
Upload Media
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Connect Microsoft Dynamics 365 CRM and WordPress to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
Create more impactful campaigns with automation
Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
Provide world-class support with a little help from automation
Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
Automate your way to actionable, up-to-date data
The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
Resolve incidents faster with automation
Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog
Learn how to automate WordPress on the Zapier blog
Make work flow with AI
Level up your Microsoft Dynamics 365 CRM to WordPress integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about Microsoft Dynamics 365 CRM + WordPress integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft Dynamics 365 CRM and WordPress
How can I integrate Microsoft Dynamics 365 CRM with WordPress?
We offer an easy integration process through connectors that allow you to sync data from Dynamics 365 CRM with your WordPress site. This can be accomplished by setting up triggers and actions between the systems, such as updating contact forms or creating a blog post when a new lead is added in Dynamics 365.
What are typical triggers in Dynamics 365 CRM for WordPress integration?
Typical triggers in Dynamics 365 CRM may include the creation of a new contact, updating an existing record, or changes in sales opportunity stages. These triggers can prompt corresponding actions on your WordPress site, such as sending notifications or posting updates.
What actions can be performed on WordPress from Dynamics 365 CRM?
Once triggered from Dynamics 365 CRM events, actions in WordPress could include automatically creating or updating posts, adding users, or sending out email notifications. The specifics depend on your configuration needs.
Can I automate form submissions from WordPress to Dynamics 365 CRM?
Yes, you can set up an action to automate form submissions from your WordPress site directly into your Dynamics 365 CRM. By linking form fields to record fields in Dynamics, entries will be automatically uploaded and categorized within your CRM.
Is it possible to update customer information in Dynamics 365 when a user changes their profile on WordPress?
Absolutely. We allow you to create workflows that sync updates made by users on their WordPress profiles with the corresponding records in Microsoft Dynamics 365. This ensures that both platforms maintain consistent data.
How do I set up a trigger for syncing blog updates from WordPress to Dynamics 365?
To sync blog updates from WordPress to Dynamics 365, we suggest setting up a trigger based on post publication events. This trigger can initiate actions like notifying sales teams about new content or logging post details into the CRM for further reference.
Are there any limitations we should be aware of when integrating these two platforms?
While integrating Microsoft Dynamics 365 CRM with WordPress is generally smooth, be mindful of data mapping limitations and API request limits which might affect real-time synchronization. Our support team is ready to help navigate any technical challenges along the way.
About Microsoft Dynamics 365 CRM
Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
About WordPress
WordPress is web software you can use to create a beautiful website or blog. Nearly 20% of the top 10 million websites and over 60 million people have chosen WordPress to power the place on the web they call "home".