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Mavenoid + Microsoft Teams

Get Microsoft Teams notifications for new completed conversations in Mavenoid

If you'd like to give a heads up to your customer support team when someone completes a new self-service and/or live support conversation with Mavenoid, set up this Zapier integration to send them a channel message on Microsoft Teams. They will get all the conversation details, including customer information and a full conversation transcript.

If you'd like to give a heads up to your customer support team when someone completes a new self-service and/or live support conversation with Mavenoid, set up this Zapier integration to send them a channel message on Microsoft Teams. They will get all the conversation details, including customer information and a full conversation transcript.

  1. When this happens...
    MavenoidMavenoid
    Session Transcript Ready

    Triggers when a transcript is created for a completed session.

    TriggerInstant
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Channel Message

    Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.

    ActionWrite
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Supported triggers and actions

What does this mean?
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mavenoid logo

About Mavenoid

Mavenoid combines self-service and live support in one, so companies can effortlessly support their customers in every step. From installing, to using, to troubleshooting their products.

Related categories

  • Customer Support
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microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Learn more

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