Mavenoid + Microsoft Teams
Get Microsoft Teams notifications for new completed conversations in Mavenoid
If you'd like to give a heads up to your customer support team when someone completes a new self-service and/or live support conversation with Mavenoid, set up this Zapier integration to send them a channel message on Microsoft Teams. They will get all the conversation details, including customer information and a full conversation transcript.
If you'd like to give a heads up to your customer support team when someone completes a new self-service and/or live support conversation with Mavenoid, set up this Zapier integration to send them a channel message on Microsoft Teams. They will get all the conversation details, including customer information and a full conversation transcript.
- When this happens...Session Transcript Ready
Triggers when a transcript is created for a completed session.
- automatically do this!Send Channel Message
Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.
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